Capital O Mimi Del Mar, Playa del Carmen | Hotel in Portal Maya

7.4 (558 Reviews) Outdoor swimming pool Restaurant Balcony Free WiFi View Private bathroom

Hotel for 3 Guests in Portal Maya

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Calle 4 Con Zona Federal Maritima, 77710 Playa del Carmen, Mexico

Amenities

  • Restaurant
  • Designated smoking area
  • Beach
  • Daily housekeeping
  • Private check-in/out
  • Baggage storage
  • 24-hour front desk
  • Room service

Facility Overview

Internet

  • Internet

General

  • Designated smoking area

Outdoors

  • Outdoor furniture
  • Terrace

Activities

  • Beach

Wellness

  • Outdoor swimming pool
  • Beach chairs/Loungers
  • Massage

Food & Drink

  • Restaurant

Front Desk Services

  • Invoice provided

Services

  • Daily housekeeping
  • Private check-in/out
  • Baggage storage
  • 24-hour front desk
  • Room service

Safety & Security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security

Health & Safety

  • First aid kits available
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities

Physical Distancing

  • Physical distancing rules followed
  • Cashless payment available

Cleaning & Disinfection

  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus

Policies

  • Check-in Check-in from 3:00 PM. The minimum age for check-in is 18
  • Check-out Check-out before 12:00 PM.
  • Pet Policy Pets are not allowed.

Reviews

Review scores

7.4 /10 · 558 reviews

Value for money 7.7

Location 9.1

Staff 8.3

Cleanliness 7.4

Comfort 7.3

Overall 7.4

Guest reviews

  • Javier Verified guest review

    Positive location is Ok,Service in general sucks. I will never comeback to this hotel.The same day we arrived,our room could not lock the main door,nobody was around to help me out,a good samaritan help me secure the door until the next day,fortunately they moved us to a better an ample room in the lower level.

  • Quynh Verified guest review

    Positive The location was perfect, right next to Ultramar Ferry Pier, walking distance to the 5th Avenue. Beach front is their best bonus. Staff were friendly and helpful, AC super cold. Safe stay.

  • Vadim Verified guest review

    Positive Close to everything , great massage,good fresh bar, the best stuff

Room Arrangement

Room Type Room details Number of guests

Superior

×1 king bed

Room Size: 20 m²

x 3

Superior double Ocean View

×2 double beds

Room Size: 30 m²

x 3

Standard

×1 queen bed

Room Size: 20 m²

x 3

FAQ's

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