Hotel Casa Mexicana Cozumel | Hotel in Cozumel

8.5 (381 Reviews) Breakfast Outdoor swimming pool Balcony Free WiFi View Private bathroom

Hotel for 4 Guests in Cozumel

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Rafael E Melgar 467 Sur, 77600 Cozumel, Mexico

Amenities

  • Fruit
  • Wine/Champagne
  • Bar
  • Shared lounge/TV area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating

Facility Overview

Internet

  • Internet

General

  • Shared lounge/TV area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Car rental
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Outdoors

  • Outdoor furniture
  • Sun deck
  • Terrace

Activities

  • Bicycle rental
  • Diving

Wellness

  • Outdoor swimming pool
  • Beach umbrellas
  • Beach chairs/Loungers
  • Public Bath
  • Massage

Food & Drink

  • Fruit
  • Wine/Champagne
  • Bar

Front Desk Services

  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Suit press
  • Ironing service
  • Dry cleaning
  • Laundry

Family

  • Family rooms
  • Board games/Puzzles
  • Snorkeling
  • Fishing

Business Facilities

  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities

Safety & Security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe

Health & Safety

  • First aid kits available
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities

Policies

  • Check-in Check-in from 3:00 PM to 11:30 PM. The minimum age for check-in is 18
  • Check-out Check-out from 11:30 AM to 12:00 PM.
  • Pet Policy Pets are not allowed.
  • Other Policy In the event of an early departure, the property will charge you the full amount for your stay.
  • Other Policy A damage deposit of US$51 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

Reviews

Review scores

8.5 /10 · 381 reviews

Value for money 8.3

Location 9.4

Staff 8.9

Cleanliness 8.9

Comfort 8.9

Overall 8.5

Guest reviews

  • Saundra Verified guest review

    Positive The employees are the face of this business as in all businesses. They are some of the nicest most courteous people. We especially think the world of Vincente and Sinthia. They are hosts at the morning buffet. They are part of why we come back year after year.

  • Bob Verified guest review

    Positive The property was well placed in San Miguel. Everything we needed was within four city blocks. The rooms were clean and relatively modern. Choose the Terraza rooms if possible. They are protected from most inclement weather and offer a partial balcony view of the cruise ship docks. The morning breakfast is always delicious and plentiful but I thinks its the s

  • Msoos Verified guest review

    Positive buffet breakfast was very good in the am. Hotel Location was convenient and within walking distance to most places

Room Arrangement

Room Type Room details Number of guests

Deluxe Room with City or Terrace View

×2 double beds

Room Size: 36 m²

x 4

Deluxe Room with Ocean View

×2 double beds

Room Size: 37 m²

x 3

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