Hotel The Palm | Hotel in Portal Maya

7.6 (876 Reviews) Breakfast Outdoor swimming pool Balcony Free WiFi View Private bathroom

an overhead view of a pool with umbrellas and the ocean at Hotel The Palm in Playa del Carmen

an aerial view of a city with buildings and the ocean at Hotel The Palm in Playa del Carmen

a bedroom with a bed with a ceiling fan at Hotel The Palm in Playa del Carmen

a living room with a white couch and blue walls at Hotel The Palm in Playa del Carmen

a bedroom with a bed and a blue chair at Hotel The Palm in Playa del Carmen

1 Bedroom Hotel in Portal Maya

Hotel The Palm features a rooftop terrace with a swimming pool, bar and spa. It is located just 4 blocks from Playa del Carmen town center and a 2-minute walk from the beach.

Hotel The Palm is located in Portal Maya.

This 1 Bedroom Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Breakfast, Outdoor swimming pool, Balcony, and several others. This is a 4 star rated property and has over 876 reviews with the average score of 7.6. Coming to Portal Maya and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 1 Bedroom Hotel if you want to learn more about this NearbyHoliday place in Portal Maya. These details are authentic, as they are provided by our partner, booking.com.

This Hotel The Palm in Portal Maya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed "Hotel The Palm". We solely rely on their shared details and are regarded as "accurate". If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Map loads automatically while you browse.

Calle 8 Manzana 29 Lote 5 entre 10 y 5ta Avenida, 77710 Playa del Carmen, Mexico

Amenities

Snack bar
Bar
Designated smoking area
Air conditioning
Smoke-free property
Elevator
Facilities for disabled guests
Non-smoking rooms

Facility Overview

Internet

Internet

General

Designated smoking area
Air conditioning
Smoke-free property
Elevator
Facilities for disabled guests
Non-smoking rooms

Outdoors

Outdoor furniture
Sun deck
Terrace
Garden

Activities

Beach

Wellness

Outdoor swimming pool
Beach umbrellas
Beach chairs/Loungers
Public Bath
Hot tub/Jacuzzi

Food & Drink

Snack bar
Bar

Front Desk Services

Invoice provided

Services

Daily housekeeping
Baggage storage
Tour desk
24-hour front desk
Meeting/Banquet facilities
Room service

Safety & Security

Fire extinguishers
CCTV in common areas
Smoke alarms
Security alarm
24-hour security

Health & Safety

Access to healthcare professionals
First aid kits available
Hand sanitizer in guest accommodation and common areas
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Staff follow all safety protocols as directed by local authorities

Physical Distancing

Screens or physical barriers between staff and guests in appropriate areas
Physical distancing rules followed
Cashless payment available

Cleaning & Disinfection

Guests have the option to cancel any cleaning services for their accommodation during their stay
Guest accommodation disinfected between stays
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus

Policies

Check-in Check-in from 3:00 PM to 11:30 PM. The minimum age for check-in is 18
Check-out Check-out before 11:00 AM.
Pet Policy Pets are not allowed.
Other Policy In the event of an early departure, the property will charge you the full amount for your stay.
Other Policy Parking is subject to availability due to limited spaces.
Other Policy This property is located in a busy area so guests might experience some noise.
Other Policy In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Reviews

Review scores

7.6 /10 · 876 reviews

Value for money 7.9

Location 9.2

Staff 8.0

Cleanliness 7.8

Comfort 7.8

Overall 7.6

Guest reviews

Milica Verified guest review

Positive I liked it because the staff is friendly, and the cleaner always kept our room tidy (except for the dishes). The hotel is in a nice location in the center, close to the bus station, and the rooftop pool is good, even though the water is freezing. However, the beaches that are the most beautiful and worth swimming at are far away, so the hotel isn’t really su
Dale Verified guest review

Positive It is a great location. The room had a very large and nice shower.
Amanda Verified guest review

Positive I love that this is so close to everything. A car is not needed at all because everything is walking distance. The Oxxo is close, you can get drinks, snacks or anything you need. Also a souvenir store is next door for last min needs. So much great food in the area as well. They were kind enough to hold our luggage while we waited for check in. A lot of revie

Room Arrangement

Room Type	Room details	Number of guests
Palm Loft	Bedroom ×1 king bed Living room ×1 twin bed Room Size: 60 m²	x 4
Double Room	×2 double beds Room Size: 25 m²	x 4
Deluxe Room	×1 king bed + ×1 twin bed Room Size: 60 m²	x 4
Suite	×1 king bed Room Size: 80 m²	x 2
Standard King Room	×1 king bed Room Size: 25 m²	x 2
Deluxe Queen Room with Two Queen Beds	×2 queen beds Room Size: 80 m²	x 4
Deluxe Family Room	×2 queen beds + ×1 king bed Room Size: 80 m²	x 6

FAQ's

Best-rates for the Hotel The Palm starts from US $142 per night with includes Snack bar, Bar, Designated smoking area, Air conditioning, Smoke-free property, Elevator, Facilities for disabled guests, Non-smoking rooms, Internet, Outdoor furniture, Sun deck, Terrace, Garden, Beach, Outdoor swimming pool, Beach umbrellas, Beach chairs/Loungers, Public Bath, Hot tub/Jacuzzi, Invoice provided with all other facilities. NearbyHoliday matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel The Palm are as follows: Cancellation policy. Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Places To Stay Near Portal Maya

From US $221

El Taj Oceanfront and Beachside Condo Hotel

8.8 (1064 Reviews) Hotel

Breakfast • Free on-site parking • 2 swimming pools

Playa Del Carmen Quinta Alegria Shopping Mall • 798m from Portal Maya

Best Price Match