Hotel Villa Mercedes San Cristobal | Hotel in Plaza Comercial Chedraui

9.1 (438 Reviews) Breakfast Free on site parking Restaurant Shuttle service (free) Free WiFi View

Hotel for 4 Guests in Plaza Comercial Chedraui

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Diagonal Hermanos Paniagua 32, Barrio de Fatima, 29264 San Cristóbal de Las Casas, Mexico

Amenities

  • Restaurant
  • Packed lunches
  • Coffee house on site
  • Wine/Champagne
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar

Facility Overview

Internet

  • Internet

General

  • Shuttle service
  • Designated smoking area
  • Smoke-free property
  • Heating
  • Packed lunches
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Outdoors

  • Outdoor fireplace
  • Outdoor furniture
  • Garden

Wellness

  • Public Bath

Food & Drink

  • Coffee house on site
  • Wine/Champagne
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Suit press
  • Ironing service
  • Dry cleaning
  • Laundry

Family

  • Family rooms
  • Board games/Puzzles

Business Facilities

  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities

Safety & Security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

Health & Safety

  • Face masks for guests available
  • Thermometers for guests provided by property
  • Access to healthcare professionals
  • First aid kits available
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities

Physical Distancing

  • Screens or physical barriers between staff and guests in appropriate areas
  • Mobile app for room service
  • Physical distancing rules followed
  • Cashless payment available
  • Contactless check-in/out

Policies

  • Check-in Check-in from 3:00 PM to 6:00 PM. Check-in is only possible for guests between 18 and 90 years old
  • Check-out Check-out from 11:30 AM to 12:00 PM.
  • Pet Policy Pets are not allowed.
  • Other Policy You need to let the property know what time you'll be arriving in advance.
  • Other Policy Please inform Hotel Villa Mercedes San Cristobal of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Review scores

9.1 /10 · 438 reviews

Value for money 8.6

Location 8.9

Staff 9.0

Cleanliness 9.2

Comfort 9.1

Overall 9.1

Guest reviews

  • Javier Verified guest review

    Positive The place is so comfortable, and the garden is amazing

  • Ximena Verified guest review

    Positive The room was so clean and cozy but the staff wasn’t good

  • Linda Verified guest review

    Positive The room was spacious and clean, with a comfortable bed and a great view.

Room Arrangement

Room Type Room details Number of guests

Double Room with Two Double Beds

×2 double beds

Room Size: 30 m²

x 4

Superior Double Room

×2 double beds

Room Size: 30 m²

x 4

Deluxe King Room

×1 king bed

Room Size: 28 m²

x 2

Executive King Room

×1 king bed

Room Size: 28 m²

x 2

Deluxe King Suite

×1 king bed

Room Size: 34 m²

x 2

Deluxe Double Room

×2 double beds

Room Size: 34 m²

x 4

Deluxe Suite

×1 king bed

Room Size: 32 m²

x 2

Standard King Room

×1 king bed

Room Size: 30 m²

x 2

FAQ's

Places To Stay Near Plaza Comercial Chedraui