Portal Maya Hotels

Sayab | Hostel in Portal Maya

8.4 (135 Reviews) Breakfast Free on site parking Outdoor swimming pool Balcony Free WiFi View
a swimming pool in front of a house at Sayab in Playa del Carmen
a bedroom with a bed and a wooden door at Sayab in Playa del Carmen a bathroom with three sinks and a window at Sayab in Playa del Carmen a balcony with a swing and a swimming pool at Sayab in Playa del Carmen a man and a woman standing at a bar at Sayab in Playa del Carmen

Hostel for 1 Guests in Portal Maya

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Calle 6 norte, manzana 13, lote 4, 77710 Playa del Carmen, Mexico

Amenities

  • Coffee house on site
  • Wine/Champagne
  • Snack bar
  • Bar
  • Shared kitchen
  • BBQ facilities
  • Adults only
  • Designated smoking area

Facility Overview

Internet

  • Internet

General

  • Adults only
  • Designated smoking area
  • Air conditioning
  • Non-smoking rooms

Outdoors

  • BBQ facilities
  • Garden

Activities

  • Bicycle rental
  • Live sports events (broadcast)
  • Live music/Performance
  • Tour or class about local culture
  • Themed dinners
  • Bike tours
  • Bar crawls
  • Evening entertainment
  • Karaoke

Wellness

  • Outdoor swimming pool
  • Open-air bath

Food & Drink

  • Coffee house on site
  • Wine/Champagne
  • Snack bar
  • Bar

Services

  • Daily housekeeping
  • Private check-in/out
  • Baggage storage
  • Fax/Photocopying
  • Tour desk
  • Car rental
  • 24-hour front desk

Family

  • Board games/Puzzles

Kitchen

  • Shared kitchen

Safety & Security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • 24-hour security

Health & Safety

  • Thermometers for guests provided by property
  • Access to healthcare professionals
  • First aid kits available
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities

Physical Distancing

  • Physical distancing rules followed
  • Cashless payment available
  • Contactless check-in/out

Policies

  • Check-in Check-in from 3:00 PM to 12:00 AM. Check-in is only possible for guests between 18 and 60 years old
  • Check-out Check-out from 11:30 AM to 12:00 PM.
  • Pet Policy Pets are not allowed.
  • Payment Policy Credit card and photo ID may be required at check-in.
  • Other Policy Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
  • Other Policy In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.
  • Other Policy In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
  • Other Policy Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
  • Other Policy In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers on dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be canceled on arrival.
  • Other Policy Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Reviews

Review scores

8.4 /10 · 135 reviews

Value for money 8.8

Location 9.4

Staff 9.0

Cleanliness 8.5

Comfort 8.6

Overall 8.4

Guest reviews

  • Russell Verified guest review

    Positive Decor, location, pool, staff, hot water, diving classes on site

  • Alex Verified guest review

    Positive Great location near just about everything. The staff was super friendly. The pool and open area is overall very nice. Bathroom are super clean and pretty comfortable overall.

  • Tuğba Verified guest review

    Positive Stair-free and spacious spaces, pool, cleanliness, comfort, and location are excellent. The surrounding area is full of great restaurants. There's enough space to spend time alone, and it's very clean. Kitchen is very enough and big , highly recommend

Room Arrangement

Room Type Room details Number of guests

Bed in 6-Bed Mixed Dormitory Room

×1 single bed

Room Size: 14 m²

x 1

Bunk Bed in Mixed Dormitory Room

×1 single bed

Room Size: 13 m²

x 1

Superior Double Room

×1 double bed

Room Size: 13 m²

x 2

Superior Triple Room

×3 queen beds

Room Size: 13 m²

x 3

Twin Room

×2 twin beds

Room Size: 13 m²

x 2

Bed in 6-Bed Female Dormitory Room

×1 queen bed

Room Size: 13 m²

x 1

Bed in 8-Bed Mixed Dormitory Room

×1 queen bed

Room Size: 18 m²

x 1

FAQ's

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