Serenity Hotel Boutique By Alsol | Hotel in Quinta Alegría Shopping Mall

8.1 (272 Reviews) Breakfast Free on site parking Outdoor swimming pool Restaurant Airport shuttle Pet friendly

a patio with an umbrella and a chair and a table at Serenity Hotel Boutique By Alsol in Playa del Carmen

a bedroom with two white beds and a flat screen tv at Serenity Hotel Boutique By Alsol in Playa del Carmen

a bathroom with a sink and a mirror at Serenity Hotel Boutique By Alsol in Playa del Carmen

a living room with couches and a dining room at Serenity Hotel Boutique By Alsol in Playa del Carmen

a bedroom with a bed and a tv and a chair at Serenity Hotel Boutique By Alsol in Playa del Carmen

Hotel for 2 Guests in Quinta Alegría Shopping Mall

Elegant Accommodations

Serenity Hotel Boutique By Alsol is located in Quinta Alegría Shopping Mall.

This 2 Guests Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Breakfast, Free on-site parking, Outdoor swimming pool, and several others. This is a 5 star rated property and has over 272 reviews with the average score of 8.1. Coming to Quinta Alegría Shopping Mall and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 2 Guests Hotel if you want to learn more about this NearbyHoliday place in Quinta Alegría Shopping Mall. These details are authentic, as they are provided by our partner, booking.com.

This Serenity Hotel Boutique By Alsol in Quinta Alegría Shopping Mall is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed "Serenity Hotel Boutique By Alsol". We solely rely on their shared details and are regarded as "accurate". If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Map loads automatically while you browse.

10 Avenida Norte y calle 40 Norte Mz 150, lt 20, 21 y 22, 77720 Playa del Carmen, Mexico

Amenities

Restaurant
Packed lunches
Fruit
Wine/Champagne
Snack bar
Bar
Kids' meals
Shuttle service

Facility Overview

Internet

Internet

General

Shuttle service
Designated smoking area
Air conditioning
Car rental
Packed lunches
Elevator
Airport shuttle
Airport pickup
Airport drop-off
Non-smoking rooms
Room service

Outdoors

Outdoor furniture
Sun deck
Terrace

Activities

Live music/Performance
Evening entertainment
Nightclub/DJ

Wellness

Outdoor swimming pool
Full-body massage
Hand massage
Head massage
Foot massage
Neck massage
Back massage
Beach umbrellas
Beach chairs/Loungers
Public Bath
Massage

Food & Drink

Fruit
Wine/Champagne
Snack bar
Bar
Restaurant

Front Desk Services

Invoice provided
Private check-in/out
Concierge
Baggage storage
Tour desk
Currency exchange

Cleaning Services

Daily housekeeping

Family

Family rooms
Kids' meals

Business Facilities

Fax/Photocopying
Business center

Safety & Security

Fire extinguishers
CCTV outside property
CCTV in common areas
Smoke alarms
Security alarm
Key card access
24-hour security
Safe

Health & Safety

Face masks for guests available
Access to healthcare professionals
First aid kits available
Process in place to check health of guests
Hand sanitizer in guest accommodation and common areas
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Staff follow all safety protocols as directed by local authorities

Policies

Check-in Check-in from 3:00 PM to 10:00 PM. The minimum age for check-in is 18
Check-out Check-out from 2:30 AM to 12:00 PM.
Pet Policy Pets are allowed.
Payment Policy Credit card and photo ID may be required at check-in.
Other Policy You need to let the property know what time you'll be arriving in advance.
Other Policy Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Other Policy Please inform Serenity Hotel Boutique By Alsol of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Other Policy Guests under the age of 18 can only check in with a parent or official guardian.
Other Policy A damage deposit of US$100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Reviews

Review scores

8.1 /10 · 272 reviews

Value for money 8.1

Location 9.1

Staff 8.7

Cleanliness 8.4

Comfort 8.5

Overall 8.1

Guest reviews

Maria Verified guest review

Positive The location was exactly what we were expecting. Close to restaurants, bars, grocery stores. The front desk staff were helpful, as much as they could be making excuses for the accommodations shortfalls.
Tuana Verified guest review

Positive The location was in walking distance to shopping, eating, etc
Nicole Verified guest review

Positive The staff is the worst. Completely inflexible and unaccommodating- literally the opposite of hospitality

Room Arrangement

Room Type	Room details	Number of guests
Deluxe Suite	×1 king bed Room Size: 25 m²	x 2
One Bedroom Suite	×1 twin bed + ×1 queen bed Room Size: 56 m²	x 4
Double Room	×2 double beds Room Size: 64 m²	x 4
Junior Suite	Bedroom ×2 single beds + ×1 twin bed Living room ×1 twin bed Room Size: 40 m²	x 4
Superior Suite	Bedroom ×1 twin bed + ×1 queen bed Living room ×1 twin bed Room Size: 77 m²	x 4

FAQ's

Best-rates for the Serenity Hotel Boutique By Alsol starts from US $97 per night with includes Restaurant, Packed lunches, Fruit, Wine/Champagne, Snack bar, Bar, Kids' meals, Shuttle service, Internet, Designated smoking area, Air conditioning, Car rental, Elevator, Airport shuttle, Airport pickup, Airport drop-off, Non-smoking rooms, Room service, Outdoor furniture, Sun deck with all other facilities. NearbyHoliday matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Based on the information reported by the owner or manager, details for the cancellation policy for the Serenity Hotel Boutique By Alsol are as follows: Cancellation policy. Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Places To Stay Near Quinta Alegría Shopping Mall

From US $221

El Taj Oceanfront and Beachside Condo Hotel

8.8 (1064 Reviews) Hotel

Breakfast • Free on-site parking • 2 swimming pools

Playa Del Carmen Quinta Alegria Shopping Mall • 254m from Quinta Alegría Shopping Mall

Best Price Match