Parque Nacional Tulum Hotels

Turquoise Tulum Hotel | Hotel in Parque Nacional Tulum

8.5 (283 Reviews) Breakfast 3 swimming pools Balcony Free WiFi Private bathroom Non smoking rooms
an overhead view of a pool in a resort with trees at Turquoise Tulum Hotel in Tulum
a living room with a couch and a rug at Turquoise Tulum Hotel in Tulum a bedroom with a bed and a bathroom with a mirror at Turquoise Tulum Hotel in Tulum a swimming pool in the middle of a house at Turquoise Tulum Hotel in Tulum a living room with a couch and a table at Turquoise Tulum Hotel in Tulum

1 Bedroom Hotel in Parque Nacional Tulum

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Zona 9, Lote #13, Manzana 724 La Veleta, 77760 Tulum, Mexico

Amenities

  • Breakfast in the room
  • Designated smoking area
  • Air conditioning
  • Non-smoking rooms
  • Tour or class about local culture
  • Diving
  • Daily housekeeping
  • Concierge

Facility Overview

Internet

  • Internet

General

  • Designated smoking area
  • Air conditioning
  • Non-smoking rooms

Outdoors

  • Outdoor furniture
  • Terrace
  • Garden

Activities

  • Tour or class about local culture
  • Diving

Wellness

  • Pool 1 – outdoor
  • Pool 2 – outdoor
  • Pool 3 – outdoor

Food & Drink

  • Breakfast in the room

Services

  • Daily housekeeping
  • Concierge
  • Baggage storage
  • Tour desk

Family

  • Snorkeling

Safety & Security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • Safe

Health & Safety

  • Thermometers for guests provided by property
  • Access to healthcare professionals
  • First aid kits available
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities

Physical Distancing

  • Physical distancing rules followed
  • Cashless payment available

Cleaning & Disinfection

  • Property cleaned by professional cleaning companies
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus

Policies

  • Check-in Check-in from 3:00 PM to 5:00 PM. The minimum age for check-in is 18
  • Check-out Check-out from 6:00 AM to 11:00 AM.
  • Pet Policy Pets are not allowed.
  • Payment Policy Credit card and photo ID may be required at check-in.
  • Other Policy You need to let the property know what time you'll be arriving in advance.
  • Other Policy Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
  • Other Policy Please inform Turquoise Tulum Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
  • Other Policy Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.
  • Other Policy Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Reviews

Review scores

8.5 /10 · 283 reviews

Value for money 9.0

Location 8.7

Staff 8.9

Cleanliness 8.9

Comfort 8.9

Overall 8.5

Guest reviews

  • Skander Verified guest review

    Positive Super friendly staff, very reactive. Amazing location. Very comfortable beds and calm rooms. The pools are super nice.I would definetely book it again next time in tulum.

  • Genevieve Verified guest review

    Positive What a beautifully designed place! The decor in itself is worth the stay. Stunning outdoor areas, 3 pools that are just more beautiful than the other. I was travelling alone with my child and felt welcomed and very safe. We had a room with a bathtub on the terrasse which was nice although not private enough to fully enjoy it. The breakfast was minimal but go

  • Cathy Verified guest review

    Positive Located near restaurants. Helpful staff. Interesting decor. Common areas with comfortable seating. Provided purified water for guests to access using jars to transport to rooms.

Room Arrangement

Room Type Room details Number of guests

Queen Suite

×1 queen bed

Room Size: 25 m²

x 2

King Suite

×1 king bed

Room Size: 27 m²

x 2

Twin Room with Balcony

×2 twin beds

Room Size: 47 m²

x 4

Junior Suite with Private Pool

×1 king bed

Room Size: 30 m²

x 2

King Room with Balcony

×1 king bed

Room Size: 48 m²

x 2

Suite with Private Pool

×1 king bed

Room Size: 45 m²

x 2

Deluxe Double Room

×1 double bed

Room Size: 45 m²

x 2

Double or Twin Room with Terrace

×4 twin beds

Room Size: 75 m²

x 4

Double Room with Terrace

×1 double bed

Room Size: 75 m²

x 3

Superior King Suite

×1 king bed

x 2

Superior Villa

Bedroom 1 ×1 king bed

Bedroom 2 ×1 queen bed

Living room ×1 twin bed

x 6

Four-Bedroom Vacation Home

Bedroom 1 ×1 king bed

Bedroom 2 ×1 king bed

Bedroom 3 ×1 king bed

Bedroom 4 ×1 king bed

Living room ×1 twin bed

Living room ×1 twin bed

x 11

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