Phoenix Hotels

Best Western Ebbw Vale | Hotel in Phoenix

7.6 (1,013 Reviews) Breakfast Free on site parking Restaurant Free WiFi Private bathroom Non smoking rooms
a building with a best western ebury value sign on it at Best Western Ebbw Vale in Ebbw Vale
a restaurant with tables and chairs and a bar at Best Western Ebbw Vale in Ebbw Vale a waiting room with orange chairs and a white counter at Best Western Ebbw Vale in Ebbw Vale a bedroom with a bed and a desk with a computer at Best Western Ebbw Vale in Ebbw Vale a hotel room with two beds and a desk at Best Western Ebbw Vale in Ebbw Vale

Hotel for 4 Guests in Phoenix

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7 Bridge Street Ebbw Vale, Ebbw Vale, NP23 6EY, United Kingdom

Amenities

  • Restaurant
  • Wine/Champagne
  • Kids' meals
  • Snack bar
  • Bar
  • Designated smoking area
  • Smoke-free property
  • Heating

Facility Overview

Internet

  • Internet

General

  • Designated smoking area
  • Smoke-free property
  • Heating
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms

Food & Drink

  • Wine/Champagne
  • Kids' meals
  • Snack bar
  • Bar
  • Restaurant

Front Desk Services

  • Invoice provided

Services

  • Daily housekeeping
  • Baggage storage
  • Express check-in/out
  • Ironing service
  • Laundry
  • 24-hour front desk

Accessibility

  • Bathroom emergency cord
  • Toilet with grab rails
  • Wheelchair accessible

Safety & Security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Key access

Health & Safety

  • Face masks for guests available
  • First aid kits available
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities

Physical Distancing

  • Physical distancing rules followed
  • Cashless payment available
  • Contactless check-in/out

Cleaning & Disinfection

  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus

Food & Drink Safety

  • All plates, cutlery, glasses, and other tableware sanitized

Policies

  • Check-in Check-in from 3:00 PM to 12:00 AM. The minimum age for check-in is 18
  • Check-out Check-out from 12:00 AM to 10:00 AM.
  • Pet Policy Pets are not allowed.
  • Payment Policy Credit card and photo ID may be required at check-in.
  • Other Policy Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
  • Other Policy Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
  • Other Policy A damage deposit of £20 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Reviews

Guest reviews

  • Jayne Verified guest review

    Positive Ideal for a family visit - close to where we needed to be!

  • John Verified guest review

    Positive The organisation for the Steelhouse was superb. Special mention must go to Sue who was very professional and helpful.

  • Andrew Verified guest review

    Positive The staff were superb really warm and helpful. Showed me to my room gave me some tips on where to eat and generally nice. Value for money cracking breakfast. It gave me everything I needed and the price was amazing should I be in the area I will definitely use the Level Inn again thank you staff you were brill

Room Arrangement

Room Type Room details Number of guests

Standard Room Two Double beds

×2 double beds

Room Size: 20 m²

x 4

Standard Single Room

×1 single bed

Room Size: 11 m²

x 1

Standard Double Room

×1 double bed

Room Size: 15 m²

x 2

Standard King Room - Non-Smoking

×1 king bed

Room Size: 16 m²

x 2

Standard Room with Double and 1 Single Bed.

×2 double beds

Room Size: 17 m²

x 3

Standard Double Room with Walk-In Shower - Disability Access/Non-Smoking

×1 king bed

Room Size: 17 m²

x 2

Standard Twin Room with Walk-In Shower - Disability Access/Non-Smoking

×2 king beds

Room Size: 15 m²

x 2

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