The O2 Hotels

Crowne Plaza London - Docklands by IHG | Hotel in The O2

8.5 (3,982 Reviews) Breakfast On site parking Indoor swimming pool Restaurant Spa Balcony

Hotel for 2 Guests in The O2

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Royal Victoria Dock, Western Gateway, Newham, London, E16 1AL, United Kingdom

Amenities

  • Restaurant
  • Packed lunches
  • Fruit
  • Wine/Champagne
  • Kids' meals
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar

Facility Overview

Internet

  • Internet

General

  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Packed lunches
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms

Outdoors

  • Outdoor furniture
  • Terrace

Wellness

  • Indoor swimming pool
  • Locker rooms
  • Fitness
  • Steam room
  • Spa facilities
  • Hot tub/Jacuzzi
  • Massage
  • Spa
  • Fitness center
  • Sauna

Food & Drink

  • Fruit
  • Wine/Champagne
  • Kids' meals
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant

Front Desk Services

  • Invoice provided
  • Concierge
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Dry cleaning
  • Laundry

Business Facilities

  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities

Safety & Security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Safe

Health & Safety

  • Face masks for guests available
  • Thermometers for guests provided by property
  • First aid kits available
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities

Physical Distancing

  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Cashless payment available

Cleaning & Disinfection

  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Property cleaned by professional cleaning companies
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus

Policies

  • Check-in Check-in from 3:00 PM. The minimum age for check-in is 18
  • Check-out Check-out before 11:00 AM.
  • Pet Policy Pets are not allowed.
  • Other Policy A damage deposit of £50 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Reviews

Guest reviews

  • Heather Verified guest review

    Positive Staff were very excellent. Food was lovely. All my requests for my husband's birthday were granted. Very clean and spotless. Rooms and bed very comfortable

  • Kath Verified guest review

    Positive As it was my son's 16th birthday, the receptionist upgraded us to a better room and later check out.

  • Janet Verified guest review

    Positive The breakfast was exceptional and delicious. The staff were friendly and very helpful.

Room Arrangement

Room Type Room details Number of guests

Standard Room

×3 queen beds

Room Size: 25 m²

x 2

Standard Double Room with Single Sofa Bed

×2 double beds

Room Size: 18 m²

x 3

Junior King Suite

×1 king bed

Room Size: 33 m²

x 2

Standard Double Room with Mini Cooler

×1 double bed

Room Size: 25 m²

x 2

Standard Double Room with Two Double Beds and Mini Cooler

×2 double beds

Room Size: 25 m²

x 4

Standard Double Room - Disability Access

×1 double bed

Room Size: 25 m²

x 2

Standard Double Room with Two Double Beds

×2 double beds

Room Size: 25 m²

x 4

Standard King Room

×1 king bed

Room Size: 25 m²

x 2

Standard King Room - Disability Access

×1 king bed

Room Size: 25 m²

x 2

Premium Room

Room Size: 25 m²

x 2

FAQ's

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