Roker Hotel BW Premier Collection | Hotel in Sunderland Marina

7.9 (2,010 Reviews) Breakfast Free on site parking Restaurant Free WiFi Room service Non smoking rooms

Hotel for 2 Guests in Sunderland Marina

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Roker Terrace, Sunderland, SR6 9ND, United Kingdom

Amenities

  • Restaurant
  • Coffee house on site
  • Wine/Champagne
  • Kids' meals
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar

Facility Overview

Internet

  • Internet

General

  • Designated smoking area
  • Smoke-free property
  • Heating
  • Elevator
  • Family rooms
  • Non-smoking rooms

Outdoors

  • Beachfront
  • Terrace

Activities

  • Live sports events (broadcast)
  • Live music/Performance
  • Beach

Food & Drink

  • Coffee house on site
  • Wine/Champagne
  • Kids' meals
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant

Front Desk Services

  • Invoice provided

Services

  • Daily housekeeping
  • Baggage storage
  • Fax/Photocopying
  • Dry cleaning
  • Laundry
  • 24-hour front desk
  • Meeting/Banquet facilities
  • Room service

Safety & Security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security

Health & Safety

  • Access to healthcare professionals
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities

Physical Distancing

  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Cashless payment available
  • Contactless check-in/out

Cleaning & Disinfection

  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus

Food & Drink Safety

  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas

Policies

  • Check-in Check-in from 3:00 PM. The minimum age for check-in is 18
  • Check-out Check-out before 11:00 AM.
  • Pet Policy Pets are not allowed.
  • Payment Policy Credit card and photo ID may be required at check-in.
  • Other Policy Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
  • Other Policy A damage deposit of £50 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Reviews

Guest reviews

  • Sherry Verified guest review

    Positive The room was clean and comfortable. It had everything that we could want: hairdryer, toiletries in the bathroom, tea and coffee facilities, TV, fan heater, extra pillows, plenty of towels, bottle of water on arrival. The bar service was great. Good food and a nice friendly atmosphere. We were room only, and only paid for the breakfast on the last day. It was

  • Jackie Verified guest review

    Positive The lady at reception was great 😃. bedroom was great bed were comfortable pillows lovely.

  • Michael Verified guest review

    Positive Fantastic staff a mistake was made with our event booking but it was sorted with out fuss and we we even given an apology drink couldn't ask for better staff

Room Arrangement

Room Type Room details Number of guests

Executive Double Room

×1 double bed

Room Size: 24 m²

x 2

Standard Single Room

×1 single bed

Room Size: 15 m²

x 1

Standard Double Room

×1 double bed

Room Size: 20 m²

x 2

Standard Twin Room

×2 twin beds

Room Size: 20 m²

x 2

Cozy Double Room

×1 double bed

Room Size: 18 m²

x 2

Family Room - Non-Smoking

×3 king beds

Room Size: 28 m²

x 2

Executive Junior King Suite - Non-Smoking

×1 king bed

Room Size: 28 m²

x 2

FAQ's

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