Broad Street Mall Hotels

The Abbey House Hotel | Hotel in Broad Street Mall

7.9 (126 Reviews) Free on site parking Free WiFi Private bathroom Non smoking rooms Family rooms Bathtub
a front door of a house with flowers at The Abbey House Hotel in Reading
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Hotel for 1 Guests in Broad Street Mall

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118 Connaught Road, Reading, RG30 2UF, United Kingdom

Amenities

  • Designated smoking area
  • Smoke-free property
  • Heating
  • Family rooms
  • Non-smoking rooms
  • Golf course (within 2 miles)
  • Internet
  • Invoice provided

Facility Overview

Internet

  • Internet

General

  • Designated smoking area
  • Smoke-free property
  • Heating
  • Family rooms
  • Non-smoking rooms

Activities

  • Golf course (within 2 miles)

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Express check-in/out

Cleaning Services

  • Daily housekeeping
  • Ironing service
  • Dry cleaning
  • Laundry

Business Facilities

  • Meeting/Banquet facilities

Safety & Security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security

Health & Safety

  • First aid kits available
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities

Physical Distancing

  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Cashless payment available
  • Contactless check-in/out

Cleaning & Disinfection

  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus

Food & Drink Safety

  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas

Policies

  • Check-in Check-in from 3:00 PM to 10:30 PM. The minimum age for check-in is 18
  • Check-out Check-out from 8:00 AM to 10:00 AM.
  • Pet Policy Pets are not allowed.
  • Payment Policy Credit card and photo ID may be required at check-in.
  • Other Policy You need to let the property know what time you'll be arriving in advance.
  • Other Policy Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
  • Other Policy Please inform The Abbey House Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
  • Other Policy Guests under the age of 18 can only check in with a parent or official guardian.
  • Other Policy Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
  • Other Policy A damage deposit of £50 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Reviews

Review scores

7.9 /10 · 126 reviews

Value for money 8.2

Location 8.3

Staff 8.7

Cleanliness 8.2

Comfort 8.4

Overall 7.9

Guest reviews

  • Jonathan Verified guest review

    Positive Great location for attending reading festival, quiet peaceful stay with a very nice comfortable bed, large room with high ceilings. Staff very helpful, polite and kind.i would definitely stay here again

  • Ansar Verified guest review

    Positive Very welcoming, the reception manager Arshad went out of his way to make sure I was comfortable and happy with my room

  • Tanya Verified guest review

    Positive Very good stay & lovely staff! Felt very safe and comfortable!

Room Arrangement

Room Type Room details Number of guests

Single Room

×1 single bed

Room Size: 6 m²

x 1

Double Room

×1 double bed

Room Size: 20 m²

x 2

Twin Room

×2 twin beds

Room Size: 16 m²

x 2

Triple Room

×4 single beds + ×1 double bed

Room Size: 18 m²

x 3

Budget Single Room with Shared Bathroom

×1 single bed

Room Size: 6 m²

x 1

Budget Double or Twin Room

×2 twin beds

Room Size: 13 m²

x 2

Budget Double or Twin Room

×3 twin beds

Room Size: 13 m²

x 2

Deluxe Studio

×2 king beds

x 2

FAQ's

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