The Crown Hotel | Hotel in Stoke on Trent

3.8 (790 Reviews) Private parking Free WiFi Private bathroom Non smoking rooms Family rooms Bathtub

Hotel for 4 Guests in Stoke on Trent

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C/o Crown Hotel Operations LTD Times Square, 545 King Street, Longton, Stoke on Trent, ST3 1HD, United Kingdom

Amenities

  • Smoke-free property
  • Heating
  • Family rooms
  • Non-smoking rooms
  • Daily housekeeping
  • Private check-in/out
  • Car rental
  • 24-hour front desk

Facility Overview

Internet

  • Internet

General

  • Smoke-free property
  • Heating
  • Family rooms
  • Non-smoking rooms

Front Desk Services

  • Invoice provided

Services

  • Daily housekeeping
  • Private check-in/out
  • Car rental
  • 24-hour front desk

Safety & Security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security

Health & Safety

  • First aid kits available
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities

Physical Distancing

  • Physical distancing rules followed
  • Cashless payment available
  • Contactless check-in/out

Cleaning & Disinfection

  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Property cleaned by professional cleaning companies
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus

Policies

  • Check-in Check-in from 2:00 PM to 11:00 PM. The minimum age for check-in is 18
  • Check-out Check-out from 6:30 AM to 10:00 AM.
  • Pet Policy Pets are not allowed.
  • Payment Policy Credit card and photo ID may be required at check-in.
  • Other Policy Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
  • Other Policy Guests under the age of 18 can only check in with a parent or official guardian.
  • Other Policy A damage deposit of £250 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Reviews

Review scores

3.8 /10 · 790 reviews

Value for money 5.4

Location 5.6

Staff 6.7

Cleanliness 4.7

Comfort 4.8

Overall 3.8

Guest reviews

  • Paul Verified guest review

    Positive The receptionist was very much excellent on duty. Very sociable and welcoming. I really told him on the face that I like his demeanor and smiling 😀 face. I give him a thumbs up 👍.

  • John Verified guest review

    Positive Receptionist was very friendly and helpful. There was ample car parking to the rear of the hotel. I would definitely stay there again.

  • Vicky Verified guest review

    Positive Staff were so friendly an welcoming from the moment we stepped in

Room Arrangement

Room Type Room details Number of guests

Family Room

×1 single bed + ×1 double bed

Room Size: 12 m²

x 4

Single Room

×1 single bed

Room Size: 6 m²

x 1

Double Room

×1 double bed

Room Size: 8 m²

x 2

Twin Room

×2 twin beds

Room Size: 10 m²

x 2

Small Double Room

×1 double bed

Room Size: 7 m²

x 2

Two Bedroom Apartment with Shared Bathroom

×5 single beds

Room Size: 24 m²

x 1

Deluxe Double Room

×1 double bed

x 2

Deluxe Twin Room

×2 twin beds

x 2

Family Room with Bath

×2 single beds + ×1 double bed

x 5

FAQ's

Places To Stay Near Stoke on Trent