Two Rivers Hotels

The Swan Hotel | Inn in Two Rivers

9.0 (524 Reviews) Breakfast Restaurant Free WiFi Private bathroom Non smoking rooms Family rooms
a blue boat on a river in front of buildings at The Swan Hotel in Staines
a bedroom with a large bed with a green headboard at The Swan Hotel in Staines a dressing room with a mirror and a stool at The Swan Hotel in Staines a dining room with wooden tables and chairs at The Swan Hotel in Staines a restaurant with red chairs and a clock on a wall at The Swan Hotel in Staines

Inn for 2 Guests in Two Rivers

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The Hythe, Staines, Middlesex, Staines, TW18 3JB, United Kingdom

Amenities

  • Restaurant
  • Wine/Champagne
  • Kids' meals
  • Special diet meals (on request)
  • Bar
  • Designated smoking area
  • Smoke-free property
  • Heating

Facility Overview

Internet

  • Internet

General

  • Designated smoking area
  • Smoke-free property
  • Heating
  • Family rooms
  • Non-smoking rooms

Outdoors

  • Outdoor furniture
  • Terrace
  • Garden

Activities

  • Fishing

Food & Drink

  • Wine/Champagne
  • Kids' meals
  • Special diet meals (on request)
  • Bar
  • Restaurant

Front Desk Services

  • Invoice provided

Services

  • Daily housekeeping
  • Baggage storage
  • Fax/Photocopying

Safety & Security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access

Health & Safety

  • First aid kits available
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities

Physical Distancing

  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Cashless payment available
  • Contactless check-in/out

Cleaning & Disinfection

  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus

Food & Drink Safety

  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas

Policies

  • Check-in Check-in from 3:00 PM to 9:30 PM. The minimum age for check-in is 18
  • Check-out Check-out from 7:00 AM to 11:00 AM.
  • Pet Policy Pets are not allowed.
  • Payment Policy Credit card and photo ID may be required at check-in.
  • Other Policy Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
  • Other Policy In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.
  • Other Policy In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
  • Other Policy Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
  • Other Policy In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Reviews

Review scores

9.0 /10 · 524 reviews

Value for money 9.0

Location 9.5

Staff 9.5

Cleanliness 9.4

Comfort 9.3

Overall 9.0

Guest reviews

  • Holly Verified guest review

    Positive Beautiful location on the river Thames. Only a 15-20 min walk to bus stops and train stops. Water pressure was great, staff was very kind and welcoming. Pub was never a disturbance to our evenings. Overall great stay!

  • Erik Verified guest review

    Positive The breakfast was great. The view of the river was different at each time of the day. I liked the homey English inn quality of the rooms and the dining area. The staff was super helpful and everything was easy. I would gladly stay there again when work takes me to Staines.

  • Milena Verified guest review

    Positive Looking for an alternative to generic airport hotels for a quick one-night stay and this was perfect. Lovely historic feeling to the place, and very comfortable. Wish we could have easily gotten there from Heathrow via public transport, but that's certainly not their fault - and the staff was so lovely about offering to order us a taxi (which was cheaper tha

Room Arrangement

Room Type Room details Number of guests

Double Room

×1 double bed

Room Size: 12 m²

x 2

Deluxe Double Room

×1 double bed

Room Size: 14 m²

x 2

Deluxe Family Room

×3 queen beds

Room Size: 20 m²

x 4

Superior King Room

×1 king bed

Room Size: 24 m²

x 2

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