Dollywood's HeartSong Lodge & Resort | Resort in Dollywood's Splash Country

9.6 (142 Reviews) Swimming pool Balcony Free parking Air conditioning 24 hour front desk Key card access

Resort for 4 Guests in Dollywood's Splash Country

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Dollywood Resorts Boulevard, Pigeon Forge, TN 37863, United States

Amenities

  • Restaurant
  • Vending machine (drinks)
  • Coffee house on site
  • Wine/Champagne
  • Kids' meals
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room

Facility Overview

General

  • Shared lounge/TV area
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Heating
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Outdoors

  • Outdoor fireplace
  • Outdoor furniture
  • Sun deck
  • Terrace

Activities

  • Live music/Performance
  • Movie nights
  • Evening entertainment
  • Entertainment staff
  • Playground
  • Golf course (within 2 miles)

Wellness

  • Pool 1 – outdoor
  • Pool 2 – indoor
  • Fitness
  • Beach umbrellas
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
  • Fitness center

Food & Drink

  • Coffee house on site
  • Wine/Champagne
  • Kids' meals
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant

Front Desk Services

  • Invoice provided
  • Concierge
  • ATM on site
  • Baggage storage
  • 24-hour front desk

Accessibility

  • Visual aids (Braille)
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible

Cleaning Services

  • Daily housekeeping
  • Dry cleaning
  • Laundry

Family

  • Outdoor play equipment for kids
  • Board games/Puzzles

Business Facilities

  • Meeting/Banquet facilities

Safety & Security

  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe

Health & Safety

  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities

Policies

  • Check-in Check-in from 4:00 PM to 12:00 AM. There's no age requirement for check-in
  • Check-out Check-out before 11:00 AM.
  • Pet Policy Pets are not allowed.
  • Payment Policy Credit card and photo ID may be required at check-in.
  • Other Policy Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Reviews

Review scores

9.6 /10 · 142 reviews

Value for money 8.8

Location 9.8

Staff 9.7

Cleanliness 9.7

Comfort 9.8

Overall 9.6

Guest reviews

  • Lauren Verified guest review

    Positive I loved the location and the Dollywood trolley to ride to and from the parks. I also loved the theming and the facilities.

  • Geradl Verified guest review

    Positive We sat outside by the table heaters and enjoyed ourselves when we bought an ice cream from the store on the property. We ate breakfast there but were 2 of only 3 people in the breakfast area. We should have gotten breakfast at another restaurant in the area and saved money. we were told that motel was about 1/3 full. Looks like the occupany rates should have

  • Paula Verified guest review

    Positive Everything the locations, the hotel itself was unbelievable

Room Arrangement

Room Type Room details Number of guests

King Room with Sleeper Sofa

×2 king beds

Room Size: 30 m²

x 4

King Room with Sleeper Sofa Hearing Accessible

×2 king beds

Room Size: 30 m²

x 4

King Room with Sleeper Sofa Balcony

×2 king beds

Room Size: 30 m²

x 4

King Dormer

×2 king beds

Room Size: 29 m²

x 3

King Dormer Hearing Accessible

×2 king beds

Room Size: 32 m²

x 3

King Room with Murphy Bed

×2 king beds

Room Size: 30 m²

x 4

Queen Room with Two Queen Beds

×2 queen beds

Room Size: 33 m²

x 4

Queen Room with Two Queen Beds with Balcony

×2 queen beds

Room Size: 34 m²

x 4

Family Suite with Bunk beds

×3 single beds

Room Size: 33 m²

x 4

Family Suite Bunk Beds with Balcony

×2 single beds

Room Size: 34 m²

x 4

Themed Family Suite with Balcony

×3 queen beds

Room Size: 38 m²

x 4

Themed Family Suite Dormer

×3 queen beds + ×1 single bed

Room Size: 42 m²

x 5

Themed Family Suite with Balcony Hearing Impaired

×3 queen beds

Room Size: 38 m²

x 4

Family Suite with Balcony Hearing Impaired

×3 queen beds

Room Size: 34 m²

x 4

Two Queen Beds with Dormer

×2 queen beds

Room Size: 41 m²

x 4

Two Queen Beds with Balcony Hearing Accessible

×2 queen beds

Room Size: 34 m²

x 4

Junior Suite

×3 queen beds + ×1 twin bed

Room Size: 43 m²

x 6

Junior Suite with Balcony

×3 queen beds + ×1 twin bed

Room Size: 47 m²

x 6

Junior Suite Dormer

×1 single bed + ×1 twin bed + ×1 queen bed

Room Size: 50 m²

x 5

Junior Suite with Balcony Accessible

×3 queen beds

Room Size: 59 m²

x 5

Deluxe Single Room

×1 single bed

Room Size: 34 m²

x 2

FAQ's

Places To Stay Near Dollywood's Splash Country