Concord Mall Hotels

DoubleTree by Hilton Hotel Wilmington | Hotel in Concord Mall

7.9 (363 Reviews) Breakfast Free on site parking Restaurant Free WiFi Non smoking rooms Facilities for disabled guests

Hotel for 3 Guests in Concord Mall

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4727 Concord Pike, Wilmington, DE 19803, United States

Amenities

  • Restaurant
  • Kids' meals
  • Bar
  • Shared lounge/TV area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator

Facility Overview

Internet

  • Internet

General

  • Shared lounge/TV area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms

Wellness

  • Fitness
  • Fitness center

Food & Drink

  • Kids' meals
  • Bar
  • Restaurant

Front Desk Services

  • Concierge
  • ATM on site
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk

Accessibility

  • Toilet with grab rails
  • Wheelchair accessible

Cleaning Services

  • Daily housekeeping
  • Ironing service
  • Dry cleaning

Business Facilities

  • Business center
  • Meeting/Banquet facilities

Safety & Security

  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe

Health & Safety

  • Face masks for guests available
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities

Physical Distancing

  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Cashless payment available
  • Contactless check-in/out

Cleaning & Disinfection

  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus

Policies

  • Check-in Check-in from 4:00 PM. The minimum age for check-in is 21
  • Check-out Check-out before 12:00 PM.
  • Pet Policy Pets are not allowed.
  • Payment Policy Credit card and photo ID may be required at check-in.
  • Other Policy Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Reviews

Review scores

7.9 /10 · 363 reviews

Value for money 7.5

Location 8.5

Staff 8.7

Cleanliness 8.3

Comfort 8.3

Overall 7.9

Guest reviews

  • Henneghan Verified guest review

    Positive Offering a continental breakfast would be great or the cost in the restaurant should be more affordable. I'll be looking into a new hotel next time because of this. Directions for the back entrance to the different floors should be clear.

  • William Verified guest review

    Positive The facility is clean but very worn. Needs an uplift especially the bathrooms

  • Walker Verified guest review

    Positive The staff was absolutely amazing hands down the friendly staff I've seen in the hotel in years! they were accommodating kind congenial and always positively engaging us. The beds were very comfortable and the shower worked well.

Room Arrangement

FAQ's

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