Faena New York | Hotel in City Winery New York City

9.4 (13 Reviews) Breakfast 3 restaurants View Private bathroom Room service Non smoking rooms

Hotel for 3 Guests in City Winery New York City

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500A WEST 18TH STREET, Chelsea, New York, 10011, United States

Amenities

  • Restaurant
  • Fruit
  • Wine/Champagne
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Pet bowls
  • Designated smoking area

Facility Overview

General

  • Pet bowls
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Outdoors

  • Outdoor furniture
  • Terrace
  • Garden

Activities

  • Live music/Performance
  • Tour or class about local culture
  • Themed dinners
  • Temporary art galleries
  • Evening entertainment
  • Nightclub/DJ
  • Entertainment staff
  • Golf course (within 2 miles)
  • Tennis court

Wellness

  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Fitness center

Food & Drink

  • Fruit
  • Wine/Champagne
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk

Accessibility

  • Auditory guidance
  • Visual aids (tactile signs)
  • Visual aids (Braille)
  • Bathroom emergency cord
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible

Cleaning Services

  • Daily housekeeping
  • Suit press
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & Security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe

Health & Safety

  • Face masks for guests available
  • Thermometers for guests provided by property
  • Access to healthcare professionals
  • First aid kits available
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities

Physical Distancing

  • Physical distancing rules followed
  • Cashless payment available
  • Contactless check-in/out

Cleaning & Disinfection

  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Property cleaned by professional cleaning companies
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus

Policies

  • Check-in Check-in from 3:00 PM. The minimum age for check-in is 21
  • Check-out Check-out before 12:00 PM.
  • Pet Policy Pets are not allowed.
  • Payment Policy Credit card and photo ID may be required at check-in.
  • Other Policy You need to let the property know what time you'll be arriving in advance.
  • Other Policy Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
  • Other Policy Please inform Faena New York of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
  • Other Policy Guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Review scores

9.4 /10 · 13 reviews

Value for money 8.6

Location 9.4

Staff 10.0

Cleanliness 9.0

Comfort 10.0

Overall 9.4

Guest reviews

  • Salvatore Verified guest review

    Positive Solid dining experience, food was exquisite, good vibes with the live entertainment while dining with continued experience upstairs with amazing afterparty atmosphere. Staff was amazing - helpful and very pleasant.

  • Sarit Verified guest review

    Positive Remarkable! So much style! Very clean, great design, great room. The staff is so kind and welcoming. Marcus, Karim. Raul from the front door make you feel at home! Don from the restaurant is such a great man! Everyone in this hotel is so nice and kind. I will come back again and again !

  • Tania Verified guest review

    Positive Quarto lindo, confortável, bem decorado, frigobar com belas opções, disponibilizam água San Pelegrino, tem cafeteira e chaleira no quarto. O chuveiro é um espetáculo, e banheiro com Toto. Perfeito!

Room Arrangement

Room Type Room details Number of guests

High Line One-Bedroom Queen Suite

Room Size: 65 m²

x 3

Hudson River Corner King Room

×1 king bed

Room Size: 51 m²

x 2

Classic King Room

×1 king bed

Room Size: 37 m²

x 2

High Line King Room

×1 king bed

Room Size: 37 m²

x 2

High Line King Room - Hearing Accessible

×1 king bed

Room Size: 37 m²

x 2

Classic King Room - Mobility Accessible

×1 king bed

Room Size: 37 m²

x 2

Classic Queen Room with Two Queen Beds

×2 queen beds

Room Size: 46 m²

x 4

Classic Queen Room with Two Queen Beds - Mobility Accessible

×2 queen beds

Room Size: 46 m²

x 4

Hudson Signature One-Bedroom Suite

Room Size: 84 m²

x 3

Classic One-Bedroom Suite

Room Size: 77 m²

x 3

Deluxe One Bedroom Suite Hearing Accessible

Room Size: 74 m²

x 3

High Line Junior King Suite

Room Size: 49 m²

x 2

Deluxe King Room

×1 king bed

Room Size: 37 m²

x 2

High Line King Room with Roll-In Shower - Mobility Accessible

×1 king bed

Room Size: 37 m²

x 2

Signature Queen Room

×2 queen beds

Room Size: 46 m²

x 4

Signature Queen Room with Two Queen Beds - Hearing Impaired Access

×2 queen beds

Room Size: 46 m²

x 4

Signature Queen Room with Two Queen Beds - Disability Access

×2 queen beds

Room Size: 46 m²

x 4

Courtyard Suite King

Room Size: 86 m²

x 3

Deluxe One Bedroom Suite Mobility Accessible

Room Size: 86 m²

x 3

High Line Junior Suite with Roll-In Shower - Mobility Accessible

Room Size: 56 m²

x 2

Signature King Room - Hearing Accessible

×1 king bed

Room Size: 51 m²

x 2

FAQ's

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