Hilton Garden Inn Detroit/Novi | Hotel in Twelve Oaks Mall

8.0 (162 Reviews) Breakfast Indoor swimming pool Restaurant Pet friendly Room service Non smoking rooms

Hotel for 4 Guests in Twelve Oaks Mall

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27355 Cabaret Drive, Novi, MI 48377, United States

Amenities

  • Restaurant
  • Bar
  • Air conditioning
  • Smoke-free property
  • Heating
  • Soundproof rooms
  • Elevator
  • Facilities for disabled guests

Facility Overview

Internet

  • Internet

General

  • Air conditioning
  • Smoke-free property
  • Heating
  • Soundproof rooms
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Wellness

  • Indoor swimming pool
  • Fitness
  • Fitness center

Food & Drink

  • Bar
  • Restaurant

Front Desk Services

  • Baggage storage
  • Express check-in/out
  • 24-hour front desk

Accessibility

  • Wheelchair accessible

Cleaning Services

  • Ironing service
  • Dry cleaning
  • Laundry

Business Facilities

  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities

Safety & Security

  • Fire extinguishers
  • Smoke alarms
  • Safe

Health & Safety

  • Face masks for guests available
  • Thermometers for guests provided by property
  • First aid kits available
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities

Physical Distancing

  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Cashless payment available
  • Contactless check-in/out

Cleaning & Disinfection

  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus

Policies

  • Check-in Check-in from 3:00 PM. There's no age requirement for check-in
  • Check-out Check-out before 12:00 PM.
  • Pet Policy Pets are allowed.
  • Payment Policy Credit card and photo ID may be required at check-in.
  • Other Policy Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Reviews

Review scores

8.0 /10 · 162 reviews

Value for money 7.8

Location 8.8

Staff 8.9

Cleanliness 8.3

Comfort 8.7

Overall 8.0

Guest reviews

  • Guillermo Verified guest review

    Positive It's a clean hotel and great support from the staff.

  • Knope Verified guest review

    Positive It was very cozy feeling we walked in they kept up on snow removal so it was easier to get in and out

  • Raymond Verified guest review

    Positive Location, price, cleanliness and friendly staff, especially Ekaterina!!!

Room Arrangement

Room Type Room details Number of guests

Room with Two Queen Beds - Non-Smoking

×2 king beds

Room Size: 19 m²

x 4

Deluxe King Suite - Non-Smoking

×2 king beds

Room Size: 33 m²

x 4

King Room

×1 king bed

Room Size: 19 m²

x 3

King Room with Roll-In Shower - Mobility Access

×1 king bed

Room Size: 19 m²

x 4

Queen Room with Two Queen Beds and Roll-In Shower - Mobility Access

×2 queen beds

Room Size: 33 m²

x 5

King Room with Sofa Bed - Non-Smoking

×2 king beds

Room Size: 19 m²

x 3

Premium Queen Room with Two Queen Beds

×2 queen beds

Room Size: 19 m²

x 4

Premium King Room with Sofa Bed

×2 king beds

Room Size: 19 m²

x 3

Premium King Room

×1 king bed

Room Size: 19 m²

x 3

FAQ's

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