Holiday Inn Express & Suites Cross Lanes by IHG | Hotel in Mardi Gras Casino & Resort

8.8 (198 Reviews) Breakfast Free on site parking Indoor swimming pool Pet friendly Free WiFi Private bathroom

1 Bedroom Hotel in Mardi Gras Casino & Resort

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410 New Goff Mountain Road, Cross Lanes, WV 25313, United States

Amenities

  • Vending machine (snacks)
  • Vending machine (drinks)
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Non-smoking rooms
  • ATM on site

Facility Overview

Internet

  • Internet

General

  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Non-smoking rooms

Wellness

  • Indoor swimming pool
  • Fitness center

Services

  • Vending machine (snacks)
  • Vending machine (drinks)
  • ATM on site
  • Fax/Photocopying
  • Laundry
  • Business center
  • 24-hour front desk
  • Meeting/Banquet facilities

Safety & Security

  • Safe

Health & Safety

  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities

Physical Distancing

  • Physical distancing rules followed
  • Cashless payment available
  • Contactless check-in/out

Cleaning & Disinfection

  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus

Food & Drink Safety

  • Breakfast to-go containers

Policies

  • Check-in Check-in from 3:00 PM. The minimum age for check-in is 21
  • Check-out Check-out before 11:00 AM.
  • Pet Policy Pets are allowed.
  • Payment Policy Credit card and photo ID may be required at check-in.
  • Other Policy Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
  • Other Policy A damage deposit of US$250 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Reviews

Review scores

8.8 /10 · 198 reviews

Value for money 8.5

Location 8.9

Staff 9.4

Cleanliness 9.3

Comfort 9.2

Overall 8.8

Guest reviews

  • Mark Verified guest review

    Positive The breakfast was excellent. The facilities were nice and the staff helpful.

  • Chelsey Verified guest review

    Positive The front desk staff goes above and beyond!!! The breakfast was amazing and lots of options. The pool was nice and clean. The room was clean and spacious!

  • Brittany Verified guest review

    Positive Extremely nice, friendly & fun staff (shout out to Emily- you’re awesome girllll!) Breakfast was SO good! Building very clean. Comfy beds & pillows!

Room Arrangement

Room Type Room details Number of guests

King Suite with Sofa Bed

×2 king beds

Room Size: 42 m²

x 4

Standard King Room

×1 king bed

Room Size: 30 m²

x 2

Standard Room

×2 queen beds + ×1 king bed

Room Size: 30 m²

x 2

Standard Queen Room with Two Queen Beds

×2 queen beds

Room Size: 30 m²

x 4

Suite with Two Queen Beds

×2 queen beds

Room Size: 42 m²

x 5

Standard King Room with Accessible Tub - Mobility Access

×1 king bed

Room Size: 30 m²

x 2

Standard Queen Room with Two Queen Beds and Mobility Accessible Tub

×2 queen beds

Room Size: 30 m²

x 4

King Suite - Communication Accessible

×2 king beds

Room Size: 42 m²

x 4

Suite with Mobility Accessible Tub - Non-Smoking

×2 king beds

Room Size: 42 m²

x 4

Standard King Room with Roll-in Shower - Mobility Accessible

×1 king bed

Room Size: 30 m²

x 2

FAQ's

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