New Albany Hotels

Red Roof Inn & Suites Knoxville East | Motel in New Albany

7.2 (394 Reviews) Free on site parking Indoor swimming pool Pet friendly Free WiFi Private bathroom Non smoking rooms
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Motel for 4 Guests in New Albany

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7525 Crosswood Boulevard, Knoxville, TN 37924, United States

Amenities

  • Vending machine (snacks)
  • Vending machine (drinks)
  • Air conditioning
  • Smoke-free property
  • Heating
  • Facilities for disabled guests
  • Non-smoking rooms
  • Fax/Photocopying

Facility Overview

Internet

  • Internet

General

  • Air conditioning
  • Smoke-free property
  • Heating
  • Facilities for disabled guests
  • Non-smoking rooms

Wellness

  • Indoor swimming pool

Services

  • Vending machine (snacks)
  • Vending machine (drinks)
  • Fax/Photocopying
  • Laundry
  • Business center
  • 24-hour front desk

Accessibility

  • Visual aids (Braille)
  • Wheelchair accessible

Safety & Security

  • Fire extinguishers
  • Smoke alarms
  • Key card access

Health & Safety

  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities

Physical Distancing

  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Cashless payment available

Cleaning & Disinfection

  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus

Policies

  • Check-in Check-in from 2:00 PM to 11:30 PM. The minimum age for check-in is 21
  • Check-out Check-out before 11:00 AM.
  • Pet Policy Pets are allowed.
  • Payment Policy Credit card and photo ID may be required at check-in.
  • Other Policy Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
  • Other Policy In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
  • Other Policy Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
  • Other Policy Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
  • Other Policy Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).
  • Other Policy A damage deposit of US$100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Reviews

Review scores

7.2 /10 · 394 reviews

Value for money 7.8

Location 8.0

Staff 8.0

Cleanliness 7.4

Comfort 7.4

Overall 7.2

Guest reviews

  • Garlic Verified guest review

    Positive Staff were great. It was all very clean. Tourism brochures were helpful. Fast WiFi and a computer in the lobby with a printer.

  • Karr Verified guest review

    Positive The temperature in the room was great, it was never muggy feeling like a lot of places can be. The room was very big, we had one with 2 queen size beds so that was nice. The pillows were really comfortable, the curtains kept the sun out in the mornings so I could sleep in. The pool was open until 10 so we were able to go do things during the day and come bac

  • Ignatowski Verified guest review

    Positive I liked the location, the staff were very friendly, and the hotel was nice and quiet.

Room Arrangement

Room Type Room details Number of guests

Deluxe Queen Room with Two Queen Beds - Non-Smoking

×2 king beds

Room Size: 28 m²

x 4

Suite King Room - Non-Smoking

×2 king beds

Room Size: 28 m²

x 2

Suite King Room - Disability Access/Non-Smoking

×1 king bed

Room Size: 28 m²

x 2

Superior King Room - Non-Smoking

×1 king bed

Room Size: 28 m²

x 2

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