SureStay Hotel by Best Western Brownsville | Hotel in Gladys Porter Zoo

8.2 (509 Reviews) Breakfast Free on site parking Free WiFi Non smoking rooms Family rooms Cable channels

Hotel for 2 Guests in Gladys Porter Zoo

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825 N Expressway , Brownsville, TX 78520, United States

Amenities

  • Air conditioning
  • Heating
  • Non-smoking rooms
  • Daily housekeeping
  • 24-hour front desk
  • Internet
  • Family rooms

Facility Overview

Internet

  • Internet

General

  • Air conditioning
  • Heating
  • Non-smoking rooms

Services

  • Daily housekeeping
  • 24-hour front desk

Family

  • Family rooms

Safety & Security

  • Fire extinguishers
  • Smoke alarms

Health & Safety

  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities

Physical Distancing

  • Physical distancing rules followed

Cleaning & Disinfection

  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus

Food & Drink Safety

  • Physical distancing in dining areas

Policies

  • Check-in Check-in from 3:00 PM. The minimum age for check-in is 18
  • Check-out Check-out before 11:00 AM.
  • Pet Policy Pets are not allowed.
  • Payment Policy Credit card and photo ID may be required at check-in.
  • Other Policy Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
  • Other Policy Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
  • Other Policy A damage deposit of US$100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Reviews

Review scores

8.2 /10 · 509 reviews

Value for money 8.3

Location 8.8

Staff 8.7

Cleanliness 8.5

Comfort 8.5

Overall 8.2

Guest reviews

  • Brenda Verified guest review

    Positive Everything it had good breakfast and the beds were so comfortable. Omg the room we originally got the electrical went out before we checked in and the lady upfront changed us to a jr suite way better with same price of other room 3 queen beds to accommodate us. She was so helpful and wonderful. The late check out was awesome as well they give you till 12 as

  • Robert Verified guest review

    Positive Clean but small parking when big trucks come and take several parking spots.

  • Ada Verified guest review

    Positive Clean, spacious room and bathroom. Helpful staff.

Room Arrangement

Room Type Room details Number of guests

King Room with Walk-in Shower - Disability Access

×1 king bed

Room Size: 28 m²

x 2

Queen Room with Two Queen Beds - Non-Smoking

×2 king beds

Room Size: 28 m²

x 4

King Room - Non-Smoking

×1 king bed

Room Size: 28 m²

x 2

Queen Room with Three Queen Beds - Non-Smoking

×3 king beds

Room Size: 37 m²

x 6

Two Room King Suite - Non-Smoking

×2 king beds

Room Size: 46 m²

x 4

Queen Room with Two Queen Beds - Disability Access/Walk-In Shower

×2 queen beds

Room Size: 22 m²

x 4

FAQ's

Places To Stay Near Gladys Porter Zoo