The Royal Sonesta Houston Galleria | Hotel in The Galleria

7.6 (419 Reviews) Breakfast Private parking Outdoor swimming pool Restaurant Shuttle service Pet friendly

Hotel for 2 Guests in The Galleria

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2222 West Loop South, Houston, TX 77027, United States

Amenities

  • Restaurant
  • Convenience store on site
  • Vending machine (drinks)
  • Fruit
  • Wine/Champagne
  • Kid-friendly buffet
  • Kids' meals
  • Special diet meals (on request)

Facility Overview

Internet

  • Internet

General

  • Shuttle service
  • Convenience store on site
  • Shared lounge/TV area
  • Vending machine (drinks)
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests

Outdoors

  • Outdoor furniture
  • Sun deck

Wellness

  • Outdoor swimming pool
  • Locker rooms
  • Fitness
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
  • Fitness center

Food & Drink

  • Fruit
  • Wine/Champagne
  • Kid-friendly buffet
  • Kids' meals
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant

Front Desk Services

  • Invoice provided
  • Lockers
  • ATM on site
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Suit press
  • Ironing service
  • Dry cleaning
  • Laundry

Business Facilities

  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities

Safety & Security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security

Health & Safety

  • Face masks for guests available
  • First aid kits available
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities

Physical Distancing

  • Screens or physical barriers between staff and guests in appropriate areas
  • Mobile app for room service
  • Physical distancing rules followed
  • Cashless payment available
  • Contactless check-in/out

Cleaning & Disinfection

  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Property cleaned by professional cleaning companies
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus

Policies

  • Check-in Check-in from 4:00 PM. The minimum age for check-in is 21
  • Check-out Check-out before 11:00 AM.
  • Pet Policy Pets are allowed.
  • Payment Policy Credit card and photo ID may be required at check-in.
  • Other Policy You need to let the property know what time you'll be arriving in advance.
  • Other Policy Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
  • Other Policy Please inform The Royal Sonesta Houston Galleria of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
  • Other Policy A damage deposit of US$100 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Reviews

Review scores

7.6 /10 · 419 reviews

Value for money 7.6

Location 8.7

Staff 8.3

Cleanliness 8.1

Comfort 8.3

Overall 7.6

Guest reviews

  • Charles Verified guest review

    Positive The rooms were spacious and clean. Everything was perfectly placed and cleaned, just as one would expect from a business specializing in hospitality.

  • Geedie Verified guest review

    Positive The location was central to the events I attended. I felt secure and comfortable. The manager that checked us in was warm and friendly. I loved the decor of the facility. I tend to be picky about where I stay and my room was too my satisfaction.

  • Sharice Verified guest review

    Positive We arrived early, but the hotel stored our things while we explored the city and ate brunch. My room was located on the 17th floor. I had a view of the city, so the lights at night were amazing. It was a two-queen bed with a lounge chair. The mirror on the door was SUPERB! The shuttle was a plus. It takes you anywhere in a 3-mile radius. The staff was helpfu

Room Arrangement

Room Type Room details Number of guests

Preferred - King - High Floor

×1 king bed

Room Size: 28 m²

x 2

Preferred Corner King Room

×1 king bed

Room Size: 42 m²

x 3

Preferred King Room

×1 king bed

Room Size: 28 m²

x 2

Preferred Double Room with Two Double Beds

×2 double beds

Room Size: 28 m²

x 4

Preferred Queen Room with Two Queen Beds

×2 queen beds

Room Size: 28 m²

x 4

One-Bedroom King Suite

×1 king bed

Room Size: 63 m²

x 4

Deluxe King Room

×1 king bed

Room Size: 28 m²

x 2

Deluxe Double Room with Two Double Beds

×2 double beds

Room Size: 28 m²

x 4

Deluxe Queen Room with Two Queen Beds

×2 queen beds

Room Size: 28 m²

x 4

Hearing Accessible Preferred Corner King

×1 king bed

Room Size: 28 m²

x 2

Preferred - Two Queens - High Floor

×2 queen beds

Room Size: 28 m²

x 4

Preferred - King - High Floor - Hearing Accessible

×1 king bed

Room Size: 28 m²

x 2

Preferred - King - High Floor - Mobility/Hearing Accessible - Tub

×1 king bed

Room Size: 28 m²

x 2

Preferred - King Corner - High Floor

×1 king bed

Room Size: 28 m²

x 2

One-Bedroom Queen Suite with Tub - Mobility/Hearing Accessible

×1 queen bed

Room Size: 63 m²

x 3

One-Bedroom King Suite with Tub - Mobility Accessible

×1 king bed

Room Size: 63 m²

x 3

Mobility Accessible Deluxe Double Room with Two Double Beds and Roll-In Shower

×2 double beds

Room Size: 28 m²

x 4

Hearing Accessible Deluxe King

×1 king bed

Room Size: 28 m²

x 2

Mobility/Hearing Accessible Deluxe King Room with Roll-In Shower

×1 king bed

Room Size: 28 m²

x 2

Hearing Accessible Preferred Queen Room with Two Queen Beds

×2 queen beds

Room Size: 28 m²

x 4

Hearing Accessible Preferred King

×1 king bed

Room Size: 28 m²

x 2

Deluxe Queen Room with Two Queen Beds - Hearing Accessible

×2 queen beds

Room Size: 28 m²

x 4

Mobility Accessible - Junior King Suite with Tub

×1 king bed

Room Size: 56 m²

x 4

Suite

×1 twin bed

Room Size: 63 m²

x 3

FAQ's

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