5715 Empire Grade, Santa Cruz, CA 95060, United States
Tranquil Mountain Retreat in Santa Cruz | Holiday home in Santa Cruz
2 Bedroom Holiday Home in Santa Cruz
Elegant Holiday Home in Santa Cruz
Amenities
- Snack bar
- Breakfast in the room
- BBQ facilities
- Cycling
- Hiking
- Internet
- Outdoor fireplace
- Outdoor furniture
Facility Overview
Internet
- Internet
Outdoors
- Outdoor fireplace
- Outdoor furniture
- BBQ facilities
- Terrace
- Garden
Activities
- Cycling
- Hiking
Wellness
- Personal trainer
- Fitness
- Full-body massage
- Hand massage
- Head massage
- Couples' massage
- Foot massage
- Neck massage
- Back massage
- Spa/Wellness packages
- Beach chairs/Loungers
- Massage
Food & Drink
- Snack bar
- Breakfast in the room
Front Desk Services
- Baggage storage
Family
- Board games/Puzzles
Miscellaneous
- Air conditioning
- Smoke-free property
- Family rooms
- Non-smoking rooms
Health & Safety
- Face masks for guests available
- Thermometers for guests provided by property
- Access to healthcare professionals
- First aid kits available
- Hand sanitizer in guest accommodation and common areas
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Staff follow all safety protocols as directed by local authorities
Physical Distancing
- Screens or physical barriers between staff and guests in appropriate areas
- Mobile app for room service
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/out
Cleaning & Disinfection
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Property cleaned by professional cleaning companies
- Guest accommodation sealed after cleaning
- Guest accommodation disinfected between stays
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against coronavirus
Policies
- Check-in Check-in from 4:00 PM to 10:00 PM. The minimum age for check-in is 18
- Check-out Check-out from 7:00 AM to 11:00 AM.
- Pet Policy Pets are allowed.
- Payment Policy Credit card and photo ID may be required at check-in.
- Other Policy You need to let the property know what time you'll be arriving in advance.
- Other Policy Smoking is not allowed.
- Other Policy Quiet hours are between 22:00 and 08:00.
- Other Policy Parties/events are not allowed
- Other Policy Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
- Other Policy Please inform Tranquil Mountain Retreat in Santa Cruz of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Reviews
Review scores
Value for money 8.9
Location 9.3
Staff 8.9
Cleanliness 10.0
Comfort 9.2
Overall 8.9
Guest reviews
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Alexandra Verified guest review
Positive The cabin was immaculate. Every detail thought of from temperature upon arrival to the warm croissants in the morning! Definitely a home away from home. Jaimi communicated well and made sure expectations were known and also that we could contact her for any need. We will be back!
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Ore Verified guest review
Positive This is a lovely tranquil cabin that has all of the comforts you could want. The kitchen is fully stocked and has seasonings and utensils plastic wrap and foil The beds are comfortable the sheets are great. there are great amount of comfortable pillows. The towels are wonderful too. The shower is great and gets really hot water. It was really nice to have a
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Melissa Verified guest review
Positive Beautiful curated with every amenity you could think to need. The decor was carefully put together and the layout intuitive. Thank you for a lovely stay!
Room Arrangement
| Accommodation Type | Room details | Number of guests |
|---|---|---|
| Bedroom 1 ×1 king bed Bedroom 2 ×1 queen bed Living room ×1 twin bed House Size: 60 m² | x 5 |