Hakuba Hotels

Chalet 別邸しろうま | Holiday home in Hakuba

7.2 (23 Reviews) 4 bedrooms 1 bathroom Up to 10 guests
a house with the door open in a yard at Chalet 別邸しろうま in Hakuba
a bedroom with a bed and a couch in a room at Chalet 別邸しろうま in Hakuba a closet filled with folded towels and a stack of towels at Chalet 別邸しろうま in Hakuba a kitchen with a counter with a coffee maker on it at Chalet 別邸しろうま in Hakuba a living room with a table with a sheet on it at Chalet 別邸しろうま in Hakuba

4 Bedroom Holiday Home in Hakuba

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Nagano, Hakuba, Hokujo 23930, Japan

Amenities

  • Picnic area
  • BBQ facilities
  • Badminton equipment
  • Tennis equipment
  • Ski school
  • Ski storage
  • Horseback riding
  • Hiking

Facility Overview

Internet

  • Internet

Outdoors

  • Picnic area
  • BBQ facilities
  • Terrace
  • Garden

Activities

  • Badminton equipment
  • Tennis equipment
  • Ski school
  • Ski storage
  • Horseback riding
  • Hiking
  • Canoeing
  • Skiing
  • Fishing

Front Desk Services

  • Invoice provided

Transportation

  • Bicycle rental
  • Car rental

Cleaning Services

  • Dry cleaning
  • Laundry

Miscellaneous

  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Family rooms
  • Non-smoking rooms

Health & Safety

  • Access to healthcare professionals
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities

Physical Distancing

  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Cashless payment available

Cleaning & Disinfection

  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus

Food & Drink Safety

  • All plates, cutlery, glasses, and other tableware sanitized

Policies

  • Check-in Check-in from 3:00 PM to 10:00 PM. There's no age requirement for check-in
  • Check-out Check-out from 6:00 AM to 10:00 AM.
  • Pet Policy Pets are allowed.
  • Payment Policy Credit card and photo ID may be required at check-in.
  • Other Policy You need to let the property know what time you'll be arriving in advance.
  • Other Policy Smoking is not allowed.
  • Other Policy Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
  • Other Policy Please inform Chalet 別邸しろうま of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
  • Other Policy Guests must check in by 18:00:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.
  • Other Policy In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

Reviews

Review scores

7.2 /10 · 23 reviews

Value for money 7.4

Location 7.0

Staff 8.6

Cleanliness 8.3

Comfort 8.4

Overall 7.2

Guest reviews

  • Robyn Verified guest review

    Positive It was very cosy and had great hot water showers ,a massive bath, comfortable beds and washing machine. Excellent location for Hakuba slopes if you have a car.

  • Akina Verified guest review

    Positive 自然がいっぱいで子供たちが虫を取ったりして、とても楽しんでいました。BBQは、食器、炊飯器などが揃っているので、食材と炭のみで簡単にできました。ありがとうございました。また泊まりたいです。

  • Sachiko Verified guest review

    Positive 建物の古さはややありましたが、お掃除が行き届いていて、生活に必要な物、ほぼ全てが清潔に揃っていて快適に過ごせました。高齢の両親を連れて行きましたが、自然に囲まれてのんびり出来たようでまた宿泊したいと言っていました。夜はウッドデッキからホタルが飛んでいるところも見れて感動しました。そして口コミ通り、女将さんのお人柄もとても良かったです。

Room Arrangement

Accommodation Type Room details Number of guests

Vacation Home

Bedroom 1 ×4 beds

Bedroom 2 ×2 single beds

Bedroom 3 ×4 beds

Bedroom 4 ×6 beds

House Size: 50 m²

x 10

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