Km. 72 Carretera Cancun Tulum Puerto Aventuras, 77710 Puerto Aventuras, Mexico
Hard Rock Hotel Riviera Maya - All Inclusive | Resort in Cancun
Resort for 4 Guests in Cancun
Beachfront and Private Beach Area
Hard Rock Hotel Riviera Maya - All Inclusive is located in Cancun.
This 4 Guests Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Breakfast, Free on-site parking, 2 swimming pools, and several others. This is a 5 star rated property and has over 183 reviews with the average score of 8.2. Coming to Cancun and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.
You can check the reviews and description of this 4 Guests Resort if you want to learn more about this NearbyHoliday place in Cancun. These details are authentic, as they are provided by our partner, booking.com.
This Hard Rock Hotel Riviera Maya - All Inclusive in Cancun is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed "Hard Rock Hotel Riviera Maya - All Inclusive". We solely rely on their shared details and are regarded as "accurate". If you have any concerns about the information or accuracy describing this Resort, please let us know.
Amenities
- Restaurant
- Convenience store on site
- Snack bar
- Bar
- Pet bowls
- Shared lounge/TV area
- Air conditioning
- Smoke-free property
Facility Overview
Internet
- Internet
General
- Pet bowls
- Convenience store on site
- Shared lounge/TV area
- Air conditioning
- Smoke-free property
- Hypoallergenic room available
- Chapel/Shrine
- Elevator
- Hair/Beauty salon
- Airport shuttle
- Airport pickup
- Airport drop-off
Outdoors
- Beachfront
- Private beach area
- Terrace
- Garden
Activities
- Bicycle rental
- Beach
- Evening entertainment
- Nightclub/DJ
- Entertainment staff
- Karaoke
Wellness
- Pool 1 – outdoor
- Pool 2 – outdoor (kids)
- Locker rooms
- Fitness classes
- Yoga classes
- Fitness
- Spa/Wellness packages
- Spa lounge/Relaxation area
- Spa facilities
- Light therapy
- Body wrap
- Body scrub
Food & Drink
- Snack bar
- Bar
- Restaurant
Front Desk Services
- Concierge
- ATM on site
- Baggage storage
- Tour desk
- Express check-in/out
- 24-hour front desk
Cleaning Services
- Daily housekeeping
Family
- Kids' club
- Family rooms
- Babysitting/Child services
- Kids' pool
- Water park
- Snorkeling
- Canoeing
- Tennis court
Business Facilities
- Business center
- Meeting/Banquet facilities
Safety & Security
- Safe
Health & Safety
- Face masks for guests available
- Access to healthcare professionals
- First aid kits available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and common areas
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Staff follow all safety protocols as directed by local authorities
Policies
- Check-in Check-in from 3:00 PM. There's no age requirement for check-in
- Check-out Check-out before 12:00 PM.
- Payment Policy Credit card and photo ID may be required at check-in.
- Other Policy You need to let the property know what time you'll be arriving in advance.
- Other Policy Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
- Other Policy Please inform Hard Rock Hotel Riviera Maya - All Inclusive of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
- Other Policy Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
- Other Policy In the event of an early departure, the property will charge you the full amount for your stay.
- Other Policy Guests under the age of 18 can only check in with a parent or official guardian.
Reviews
Review scores
Value for money 7.9
Location 8.6
Staff 8.9
Cleanliness 8.5
Comfort 8.6
Overall 8.2
Guest reviews
-
Fuad Verified guest review
Positive Beautiful nature in the hotel and around it. Food and drinks were also outstanding, entertainment and events were also exceptional
-
Marjorie Verified guest review
Positive We really enjoyed our time at Hard Rock Riviera. The rooms were comfy, the beach was small but beautiful, and the wave barrier made it perfect for our kids. Lots of pool seating, too. The food was just okay—typical resort options—but overall it was a fun, relaxing family vacation.
-
Xintong Verified guest review
Positive Food are good. Facilities are nice. But rooms are old
Room Arrangement
| Room Type | Room details | Number of guests |
|---|---|---|
| ×2 double beds Room Size: 45 m² | x 4 | |
| ×1 king bed Room Size: 45 m² | x 2 | |
| ×3 double beds Room Size: 90 m² | x 6 | |
| ×1 king bed Room Size: 90 m² | x 2 | |
| Rock Suite Ocean Front Rooftop Lounge (Two Bedroom) with personal Assistant | Bedroom 1 ×1 king bed Bedroom 2 ×2 double beds Room Size: 480 m² | x 6 |
| ×1 king bed Room Size: 45 m² | x 3 | |
| ×2 double beds Room Size: 45 m² | x 4 | |
| ×2 double beds Room Size: 45 m² | x 4 | |
| Rock Suite Ocean Front (Two Bedroom) with Personal Assistant | Bedroom 1 ×2 king beds Bedroom 2 ×2 double beds Room Size: 179 m² | x 6 |
| ×1 king bed Room Size: 45 m² | x 2 | |
| ×2 double beds Room Size: 45 m² | x 3 | |
| ×1 king bed Room Size: 8 m² | x 2 | |
| ×1 king bed Room Size: 45 m² | x 2 | |
| Heaven Rock Suite Ocean Front (Two Bedroom)with Personal Assistant - Adults Only | ×2 king beds Room Size: 240 m² | x 6 |
| ×1 king bed Room Size: 45 m² | x 2 | |
| ×1 king bed Room Size: 45 m² | x 2 | |
| ×1 king bed Room Size: 45 m² | x 2 | |
| ×1 king bed Room Size: 90 m² | x 2 | |
| ×1 king bed Room Size: 45 m² | x 3 |
FAQ's
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