Guadalupe Victoria # 56, Barrio de la Merced, 29240 San Cristóbal de Las Casas, Mexico
Hotel La Casa de Mamá | Hotel in Mercado de Dulces y Artesanías Ámbar
Hotel for 2 Guests in Mercado de Dulces y Artesanías Ámbar
Comfortable Accommodations
Amenities
- Restaurant
- Packed lunches
- Coffee house on site
- Special diet meals (on request)
- Bar
- Kids' meals
- Shuttle service
- Designated smoking area
Facility Overview
Internet
- Internet
General
- Shuttle service
- Designated smoking area
- Packed lunches
- Airport shuttle
- Airport pickup
- Airport drop-off
- Non-smoking rooms
Outdoors
- Outdoor fireplace
- Outdoor furniture
- Garden
Wellness
- Outdoor swimming pool
- Beach umbrellas
- Public Bath
- Massage
Food & Drink
- Coffee house on site
- Special diet meals (on request)
- Bar
- Restaurant
Front Desk Services
- Invoice provided
- Baggage storage
- Tour desk
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Laundry
Family
- Kids' meals
Business Facilities
- Meeting/Banquet facilities
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key access
- 24-hour security
- Safe
Health & Safety
- Thermometers for guests provided by property
- Access to healthcare professionals
- First aid kits available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and common areas
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Staff follow all safety protocols as directed by local authorities
Physical Distancing
- Screens or physical barriers between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/out
Policies
- Check-in Check-in from 3:00 PM to 11:30 PM. There's no age requirement for check-in
- Check-out Check-out before 12:00 PM.
- Pet Policy Pets are not allowed.
Reviews
Review scores
Value for money 9.0
Location 9.2
Staff 9.1
Cleanliness 9.4
Comfort 9.4
Overall 9.0
Guest reviews
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Jitka Verified guest review
Positive Nice location, close to the center. The hotel is very clean, with a nice heated pool (the weather was too cold for us, so we did not use it, but some other guests enjoyed it) and a lovely green courtyard. We stayed here only one night and could have easily spent more time here.
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Robin Verified guest review
Positive This was our favorite place we stayed our trip to Mexico. It was so well cared for. The staff were so friendly and treated us like friends. The grounds are well cared for, excellent location. Comfortable room. Gracias hotel La casa de mama!
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Dengon Verified guest review
Positive Everything. Service. Staff. Location. Cleanliness. Comfort. Heated pool is fantastic. Size of the room. Bottled water in the room. Silence. Super close to restaurants, bars, downtown.
Room Arrangement
| Room Type | Room details | Number of guests |
|---|---|---|
| ×1 king bed Room Size: 18 m² | x 2 | |
| ×2 double beds Room Size: 18 m² | x 4 | |
| ×1 single bed + ×1 double bed Room Size: 18 m² | x 3 | |
| ×1 king bed Room Size: 32 m² | x 2 | |
| ×2 double beds Room Size: 17 m² | x 2 |