Plaza Caracol Hotels

Plaza Pelicanos Grand Beach Resort All Inclusive | Resort in Plaza Caracol

7.6 (807 Reviews) Breakfast Free on site parking Outdoor swimming pool 5 restaurants Shuttle service Pet friendly

Resort for 2 Guests in Plaza Caracol

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Av. José Clemente Orozco 131, Zona Hotelera, Las Glorias, 48300 Puerto Vallarta, Mexico

Amenities

  • Restaurant
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Shuttle service
  • Pet basket
  • Designated smoking area
  • Air conditioning

Facility Overview

Internet

  • Internet

General

  • Shuttle service
  • Pet basket
  • Designated smoking area
  • Air conditioning
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Outdoors

  • Beachfront
  • Sun deck
  • Terrace
  • Garden

Activities

  • Live sports events (broadcast)
  • Live music/Performance
  • Themed dinners
  • Stand-up comedy
  • Beach
  • Evening entertainment
  • Entertainment staff
  • Karaoke

Wellness

  • Outdoor swimming pool
  • Fitness
  • Beach chairs/Loungers
  • Massage
  • Solarium
  • Fitness center

Food & Drink

  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Restaurant

Front Desk Services

  • Invoice provided
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Ironing service
  • Dry cleaning
  • Laundry

Family

  • Kids' club
  • Babysitting/Child services
  • Board games/Puzzles
  • Playground
  • Game room
  • Movie nights
  • Ping-pong

Business Facilities

  • Fax/Photocopying
  • Meeting/Banquet facilities

Safety & Security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe

Health & Safety

  • Face masks for guests available
  • Access to healthcare professionals
  • First aid kits available
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities

Policies

  • Check-in Check-in from 4:00 PM to 5:00 PM. The minimum age for check-in is 18
  • Check-out Check-out from 10:00 AM to 11:00 AM.
  • Pet Policy Pets are allowed.
  • Other Policy Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Reviews

Review scores

7.6 /10 · 807 reviews

Value for money 7.5

Location 8.6

Staff 8.3

Cleanliness 7.9

Comfort 7.9

Overall 7.6

Guest reviews

  • Shannon Verified guest review

    Positive Staff very friendly and happy to help with any questions

  • Socorro Verified guest review

    Positive some of the staff was nice and friendly, room was very easy to get to,

  • Gil Verified guest review

    Positive Overall, our stay was nice, but a few things can be improved! It was a birthday vacation, our first time in Puerto Vallarta. I rated the location low since the Zona Romantica would be a better option than the hotel's zone (which is where this hotel is), which is far from anywhere else in the city. It's a good option for those who want to stay at the hotel al

Room Arrangement

Room Type Room details Number of guests

King Room

×1 king bed

Room Size: 19 m²

x 2

Double Room

×2 double beds

Room Size: 19 m²

x 4

Two-Bedroom Suite

Bedroom 1 ×2 double beds

Bedroom 2 ×1 king bed

Room Size: 109 m²

x 6

Studio

×1 king bed

Room Size: 45 m²

x 2

Suite

×1 king bed

Room Size: 89 m²

x 4

Suite

Bedroom ×1 king bed

Living room ×2 twin beds

Room Size: 89 m²

x 4

Two-Bedroom Suite

Bedroom 1 ×2 queen beds

Bedroom 2 ×1 king bed

Room Size: 109 m²

x 6

FAQ's

Places To Stay Near Plaza Caracol