Plaza Caracol Hotels

Sunset Plaza Beach Resort Puerto Vallarta All Inclusive | Resort in Plaza Caracol

8.4 (358 Reviews) Breakfast Free on site parking 3 swimming pools 7 restaurants Spa Pet friendly

Resort for 4 Guests in Plaza Caracol

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Diego Rivera 121 Zona hotelera las Glorias, 48330 Puerto Vallarta, Mexico

Amenities

  • Restaurant
  • Grocery deliveries
  • Coffee house on site
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Pet basket

Facility Overview

Internet

  • Internet

General

  • Pet basket
  • Grocery deliveries
  • Designated smoking area
  • Air conditioning
  • Car rental
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Outdoors

  • Beachfront
  • Sun deck
  • Terrace
  • Garden

Activities

  • Aerobics
  • Live sports events (broadcast)
  • Live music/Performance
  • Themed dinners
  • Beach
  • Entertainment staff

Wellness

  • Pool 1 – outdoor
  • Pool 2 – outdoor
  • Pool 3 – outdoor
  • Yoga classes
  • Fitness
  • Spa facilities
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Facial treatments
  • Beauty services

Food & Drink

  • Coffee house on site
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant

Front Desk Services

  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Ironing service
  • Dry cleaning
  • Laundry

Family

  • Kids' club
  • Family rooms
  • Babysitting/Child services
  • Outdoor play equipment for kids
  • Board games/Puzzles
  • Playground
  • Mini golf
  • Snorkeling
  • Ping-pong
  • Tennis court

Business Facilities

  • Fax/Photocopying

Safety & Security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

Health & Safety

  • Access to healthcare professionals
  • First aid kits available
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities

Policies

  • Check-in Check-in from 4:00 PM. The minimum age for check-in is 18
  • Check-out Check-out before 11:00 AM.
  • Pet Policy Pets are allowed.
  • Payment Policy Credit card and photo ID may be required at check-in.
  • Other Policy Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
  • Other Policy A damage deposit of US$100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Reviews

Review scores

8.4 /10 · 358 reviews

Value for money 8.5

Location 9.0

Staff 9.2

Cleanliness 9.0

Comfort 8.9

Overall 8.4

Guest reviews

  • Tracy Verified guest review

    Positive The staff is so attentive. I had dental surgery during my stay and they were eager to assist me in any way they couple. Kept my ice packs in their lobby freezer. I can’t say enough about how awesome they are.

  • Holkestad Verified guest review

    Positive Genuinely nice staff, clean accommodation, excellent Sunday fiesta, and consistent food.

  • Mayra Verified guest review

    Positive The resort isn’t huge, so you can get from one place to another without getting tired. ALL the staff were extremely friendly and helpful. The food was well presented and delicious. There were plenty of options on the menus, so it never felt repetitive. The drinks were also very good and cold. We upgraded our room, and the entire process was smooth, quick, an

Room Arrangement

Room Type Room details Number of guests

DELUXE OCEANFRONT

×2 queen beds

Room Size: 51 m²

x 4

SUITE CON JACUZZI OCEANFRONT

×1 king bed + ×1 twin bed

Room Size: 111 m²

x 5

SUPERIOR DELUXE OCEANFRONT

×2 queen beds

Room Size: 40 m²

x 4

DELUXE PREMIUM OCEANFRONT

×1 king bed + ×1 twin bed

Room Size: 40 m²

x 3

SUITE PREMIUM OCEANFRONT

Bedroom ×1 king bed

Living room ×1 twin bed

Room Size: 85 m²

x 5

SUNSET SUITE OCEANFRONT

Bedroom ×1 king bed

Living room ×1 twin bed

Room Size: 155 m²

x 5

FAQ's

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