Metrocentre Hotels

Grainger House Hotel | Hotel in Metrocentre

6.2 (696 Reviews) Free on site parking Free WiFi View Non smoking rooms Family rooms Shower
three beds in a room with flowers on them at Grainger House Hotel in Newcastle upon Tyne
a bedroom with a bed with pillows and a window at Grainger House Hotel in Newcastle upon Tyne a bathroom with a shower and a toilet and a sink at Grainger House Hotel in Newcastle upon Tyne a tray with mugs and cups on a table at Grainger House Hotel in Newcastle upon Tyne a living room with leather furniture and large windows at Grainger House Hotel in Newcastle upon Tyne

Hotel for 3 Guests in Metrocentre

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Benwell Lane, Newcastle upon Tyne, NE15 6RU, United Kingdom

Amenities

  • Designated smoking area
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Soundproof rooms
  • Family rooms
  • Non-smoking rooms
  • Shared lounge/TV area

Facility Overview

Internet

  • Internet

General

  • Designated smoking area
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Soundproof rooms
  • Family rooms
  • Non-smoking rooms

Front Desk Services

  • Invoice provided

Services

  • Shared lounge/TV area
  • Private check-in/out
  • Baggage storage
  • Express check-in/out
  • Ironing service
  • 24-hour front desk

Safety & Security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security

Health & Safety

  • Face masks for guests available
  • Access to healthcare professionals
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities

Physical Distancing

  • Physical distancing rules followed
  • Cashless payment available

Cleaning & Disinfection

  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Property cleaned by professional cleaning companies
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus

Food & Drink Safety

  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas

Policies

  • Check-in Check-in from 2:00 PM. The minimum age for check-in is 18
  • Check-out Check-out before 11:00 AM.
  • Pet Policy Pets are not allowed.
  • Payment Policy Credit card and photo ID may be required at check-in.
  • Other Policy Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
  • Other Policy A damage deposit of £10 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

Reviews

Review scores

6.2 /10 · 696 reviews

Value for money 7.0

Location 7.2

Staff 7.8

Cleanliness 6.7

Comfort 6.8

Overall 6.2

Guest reviews

  • Neil Verified guest review

    Positive Very good location to city center affordable ideal for workmen weekend stays single rooms quiet hotel for the price it's perfect

  • Neil Verified guest review

    Positive The hotel is close to the city center staff are friendly and hotel is really quiet.

  • Neil Verified guest review

    Positive I've stayed here before it's dated a little but for the price was excellent 👍 always good to stay here nice and quiet

Room Arrangement

Room Type Room details Number of guests

Executive Triple Room

×1 single bed + ×1 double bed

Room Size: 13 m²

x 3

Family Room

×6 single beds

Room Size: 28 m²

x 6

Standard Quadruple Room

×2 single beds + ×1 double bed

Room Size: 16 m²

x 4

Quadruple Room

×4 single beds

Room Size: 16 m²

x 4

Superior Family Room

×5 single beds

Room Size: 16 m²

x 5

Single Room

×1 single bed

Room Size: 11 m²

x 1

Triple Room

×1 single bed + ×1 double bed

Room Size: 15 m²

x 3

Twin Room with Private Bathroom

×2 twin beds

Room Size: 15 m²

x 2

Double Room with Private Bathroom

×1 double bed

Room Size: 15 m²

x 2

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