The Pentagon Shopping Centre Hotels

QUEEN GUEST HOUSE | Guest house in The Pentagon Shopping Centre

3.5 (137 Reviews) Free on site parking Balcony Free WiFi View Room service Non smoking rooms
two red stools sitting on the floor in a kitchen at QUEEN GUEST HOUSE in Gillingham
a living room with a couch and a bed at QUEEN GUEST HOUSE in Gillingham a bathroom with a shower and a sink at QUEEN GUEST HOUSE in Gillingham a kitchen with a counter and a sink and a dishwasher at QUEEN GUEST HOUSE in Gillingham a living room with a couch and a table at QUEEN GUEST HOUSE in Gillingham

Guest House for 2 Guests in The Pentagon Shopping Centre

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13 MARLBOROUGH ROAD, Gillingham, ME7 5HB, United Kingdom

Amenities

  • Shared kitchen
  • Designated smoking area
  • Smoke-free property
  • Heating
  • Soundproof rooms
  • Family rooms
  • Non-smoking rooms
  • Daily housekeeping

Facility Overview

Internet

  • Internet

General

  • Designated smoking area
  • Smoke-free property
  • Heating
  • Soundproof rooms
  • Family rooms
  • Non-smoking rooms

Outdoors

  • Outdoor furniture
  • Garden

Wellness

  • Beach umbrellas

Services

  • Daily housekeeping
  • Private check-in/out
  • Express check-in/out
  • Ironing service
  • Laundry
  • Room service

Kitchen

  • Shared kitchen

Safety & Security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safe

Health & Safety

  • Face masks for guests available
  • Thermometers for guests provided by property
  • Access to healthcare professionals
  • First aid kits available
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities

Physical Distancing

  • Screens or physical barriers between staff and guests in appropriate areas
  • Mobile app for room service
  • Physical distancing rules followed
  • Cashless payment available
  • Contactless check-in/out

Cleaning & Disinfection

  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Property cleaned by professional cleaning companies
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus

Food & Drink Safety

  • Delivered food covered securely
  • Breakfast to-go containers
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas

Policies

  • Check-in Check-in from 1:00 PM to 10:00 PM. There's no age requirement for check-in
  • Check-out Check-out from 10:00 AM to 11:00 AM.
  • Pet Policy Pets are not allowed.
  • Payment Policy Credit card and photo ID may be required at check-in.
  • Other Policy You need to let the property know what time you'll be arriving in advance.
  • Other Policy Smoking is not allowed.
  • Other Policy Quiet hours are between 23:00 and 06:00.
  • Other Policy Parties/events are not allowed
  • Other Policy Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
  • Other Policy Please inform QUEEN GUEST HOUSE of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Review scores

3.5 /10 · 137 reviews

Value for money 4.8

Location 6.1

Staff 4.6

Cleanliness 4.9

Comfort 4.8

Overall 3.5

Guest reviews

  • Jessica Verified guest review

    Positive Very comfy I liked that each room has a different style and it was decorated nicely The rooms were very spacious And 4 people comfortably slept in the 4 bed room Bathroom was very homely Staff who I communicated with was so lovely - I had a lot of questions and would call and always get an answer k felt very assured of everything Showers were nice and warm w

  • Toge Verified guest review

    Positive It is near the town centre. You can cook your own breakfast or just go to shops and cafe nearby.

  • Owolarafe Verified guest review

    Positive The environment is serene, surrounded by local shops and a trekable distance to the work place, My stay was splendid

Room Arrangement

Room Type Room details Number of guests

Budget Double Room

×1 double bed

Room Size: 80 m²

x 2

Deluxe Double or Twin Room with Balcony

×2 twin beds

Room Size: 120 m²

x 4

Deluxe Double Room

×1 double bed

Room Size: 100 m²

x 2

FAQ's

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