The Pentagon Shopping Centre Hotels

The Charles Hotel | Hotel in The Pentagon Shopping Centre

5.9 (1,051 Reviews) Free on site parking Restaurant Free WiFi Private bathroom Non smoking rooms Family rooms
a bedroom with a large bed with a large headboard at The Charles Hotel in Chatham
a small bedroom with a bed and a window at The Charles Hotel in Chatham a bathroom with a shower and a white sink at The Charles Hotel in Chatham a bar in a restaurant with purple lights at The Charles Hotel in Chatham a dining room with tables and chairs and blue lights at The Charles Hotel in Chatham

Hotel for 2 Guests in The Pentagon Shopping Centre

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15 New Road, Chatham, ME4 4QJ, United Kingdom

Amenities

  • Restaurant
  • Wine/Champagne
  • Kids' meals
  • Bar
  • Designated smoking area
  • Smoke-free property
  • Heating
  • Soundproof rooms

Facility Overview

Internet

  • Internet

General

  • Designated smoking area
  • Smoke-free property
  • Heating
  • Soundproof rooms
  • Family rooms
  • Non-smoking rooms

Outdoors

  • Outdoor furniture
  • Terrace

Food & Drink

  • Wine/Champagne
  • Kids' meals
  • Bar
  • Restaurant

Front Desk Services

  • Invoice provided

Services

  • Daily housekeeping
  • Shared lounge/TV area
  • Private check-in/out
  • Baggage storage
  • Fax/Photocopying
  • Express check-in/out
  • Business center
  • Meeting/Banquet facilities

Safety & Security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security

Health & Safety

  • Face masks for guests available
  • First aid kits available
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities

Physical Distancing

  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Cashless payment available

Cleaning & Disinfection

  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Property cleaned by professional cleaning companies
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus

Food & Drink Safety

  • All plates, cutlery, glasses, and other tableware sanitized

Policies

  • Check-in Check-in from 3:00 PM to 11:00 PM. The minimum age for check-in is 18
  • Check-out Check-out from 7:00 AM to 11:00 AM.
  • Pet Policy Pets are not allowed.
  • Payment Policy Credit card and photo ID may be required at check-in.
  • Other Policy Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
  • Other Policy Parking is subject to availability due to limited spaces.
  • Other Policy In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
  • Other Policy A damage deposit of £50 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. The deposit will be fully refunded by bank transfer if there's no damage to the property upon inspection after check-out.

Reviews

Guest reviews

  • Barry Verified guest review

    Positive Review is based on cost versus accommodation. Good location, free parking, clean rooms, stayed before and price dependant would again. Excellent Indian dining next door at the Sultan.

  • Stephanie Verified guest review

    Positive The double room was a good size, clean and comfortable. The towels and bedding also clean and the (memory foam) mattress was extremely comfortable. TV, coffee and tea making facilities, pedestal fan were available as well as heating. The shower room modern and clean, albeit compact. Hairdryer and iron available on request.

  • Kimble Verified guest review

    Positive Very friendly staff, clean room, location perfect for me.

Room Arrangement

Room Type Room details Number of guests

Double Room

×1 double bed

Room Size: 2 m²

x 2

Single Room

×1 single bed

Room Size: 1 m²

x 1

Deluxe Triple Room

×1 single bed + ×1 queen bed

Room Size: 3 m²

x 3

FAQ's

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