Akalki Hotel y Centro Holistico | Hotel in Cenote Azul

9.1 (110 Reviews) Breakfast Free on site parking Restaurant Spa Balcony Free Wifi

Hotel for 2 Guests in Cenote Azul

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Carretera Federal 307 Km. 12.5, 77900 Bacalar, Mexico

Amenities

  • Restaurant
  • Fruit
  • Wine/Champagne
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Picnic area
  • Designated smoking area

Facility Overview

Internet

  • Internet

General

  • Designated smoking area
  • Air conditioning
  • Chapel/Shrine
  • Family rooms
  • Non-smoking rooms

Outdoors

  • Outdoor fireplace
  • Picnic area
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden

Activities

  • Cooking class
  • Tour or class about local culture
  • Bike tours
  • Walking tours
  • Beach
  • Hiking
  • Canoeing

Wellness

  • Yoga classes
  • Full-body massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa lounge/Relaxation area
  • Spa facilities
  • Light therapy
  • Body wrap
  • Body scrub
  • Body treatments

Food & Drink

  • Fruit
  • Wine/Champagne
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Restaurant

Front Desk Services

  • Invoice provided

Services

  • Daily housekeeping
  • Concierge
  • Fax/Photocopying
  • Tour desk
  • Meeting/Banquet facilities

Health & Safety

  • Face masks for guests available
  • Thermometers for guests provided by property
  • Access to healthcare professionals
  • First aid kits available
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities

Physical Distancing

  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Cashless payment available

Cleaning & Disinfection

  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus

Food & Drink Safety

  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas

Policies

  • Check-in Check-in from 3:00 PM. There's no age requirement for check-in
  • Check-out Check-out before 12:30 PM.
  • Pet Policy Pets are not allowed.
  • Payment Policy Credit card and photo ID may be required at check-in.
  • Other Policy You need to let the property know what time you'll be arriving in advance.
  • Other Policy Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
  • Other Policy Please inform Akalki Hotel y Centro Holistico of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
  • Other Policy Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
  • Other Policy Guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Review scores

9.1 /10 · 110 reviews

Value for money 8.5

Location 9.6

Staff 9.3

Cleanliness 9.4

Comfort 9.4

Overall 9.1

Guest reviews

  • Lori Verified guest review

    Positive I absolutely love everything around and about this hotel. The temple was absolutely breathtaking 😍 a must see!

  • Jonathon Verified guest review

    Positive Food was amazing, staff was great and helpful. Room was situated nicely over the lagoon.

  • Thomas Verified guest review

    Positive Great retreat on water. Very peaceful. Great staff who are very receptive.

Room Arrangement

Room Type Room details Number of guests

Standard Double Room

×1 double bed

Room Size: 46 m²

x 2

Standard Double or Twin Room

×2 twin beds

Room Size: 46 m²

x 3

Superior King Room

×1 king bed

Room Size: 41 m²

x 3

Suite with Lake View

×1 single bed + ×1 queen bed

Room Size: 46 m²

x 4

FAQ's

Places To Stay Near Cenote Azul